Store Manager - Beach Bum Tanning

$37,440 - $39,520/Yr

Zoom Tan - East Hanover, NJ

Full-time - Mid Level

East Hanover, NJ

11-50 employees

Personal and Laundry Services

About the position

The Operations Manager at Beach Bum Tanning is responsible for overseeing the daily operations of the salon, ensuring exceptional customer service, managing staff, and driving sales performance. This role requires a hands-on approach to leadership, with a focus on team building, training, and maintaining inventory control while delivering a top-notch luxury tanning experience to clients.

Responsibilities

• Oversee daily operations of the salon, ensuring adherence to company standards and procedures.
• Implement and enforce customer service practices to ensure exceptional client experiences.
• Manage and develop staff members, providing coaching and support to enhance their performance.
• Monitor sales performance and implement strategies to drive revenue growth.
• Maintain strict inventory control to ensure accurate stock levels and minimize loss.
• Develop and maintain strong relationships with clients, identifying their needs and providing exceptional customer service.
• Analyze financial data and generate reports to track performance and identify areas for improvement.
• Stay informed about industry trends and competition, utilizing this knowledge to drive innovation and maintain a competitive edge.

Requirements

• High school diploma or equivalent.
• Proven track record in sales leadership and a strong sales background.
• Minimum of 2-3 years of successful sales experience.
• Minimum of 2-3 years of managerial or supervisory experience, overseeing comprehensive staff management including recruitment, training, performance reviews, disciplinary actions, terminations, coaching, and supporting.
• Dedication to meeting and surpassing performance expectations, including achieving or surpassing sales targets and established store goals.
• Proficiency in computer skills, particularly in MS Office programs like Word and Excel.
• Excellent verbal and written communication skills, enabling effective communication with customers, colleagues, and upper management.
• Strict adherence to Loss Prevention control and compliance procedures.
• Physical stamina to meet daily responsibilities, including the ability to lift objects weighing up to 30 pounds.

Nice-to-haves

• Knowledge of the tanning and spa industry is a plus.

Benefits

• Employee discounts on retail products and services.
• Opportunities for growth and professional advancements.
• Fun, well-managed and successful work environment.
• Health, Dental, Life and Vision insurance.
• Commission and bonuses.
• 401K.
• Paid time off.
• Referral Program.