Store Leader - Walnut Street

About the position

Roll up your sleeves and lead the way, partnering with other members of the leadership team to support timely follow-through and execution of company directives & standards. Through advanced planning, time management, team development, and delegation you'll create an inclusive environment embodying Faherty Brand values & culture. You will provide actionable feedback in the moment to maintain good vibes, inclusion, and directive compliance driving individual & team performance. As well as ensuring a positive representation of the brand by utilizing business tools and market-specific insight to maximize results of the four key areas of the business: People, Sales, Visual Merchandising, and Operations.

Responsibilities

• Lead by example: use company tools and personal leadership skills to create a strong selling culture and store environment that embody our core value of Spreading Good Vibes.
• Process in-store sales, returns and exchanges.
• Drive guest capture and retention; maintain up-to-date client information, requests, and product feedback.
• Analyze key business metrics to identify performance improvement opportunities.
• Utilize business tools as well as personal insight to drive results.
• Accountable for store results.
• Plan & execute in-store events in partnership with leadership team.
• Develop and maintain presence within local community.
• Oversee the Lifecycle of Product including in-store fulfillment, receiving inventory, cycle counts, transfers, and adjustments.
• Track and account for cash procedures including opening & closing cash registers, bank deposits, change orders.
• Create a disciplined culture that is focused on operational excellence.
• Ensure timely execution of company directives & initiatives.
• Manage Floorsets and ensure updates requested by the Visual Team are made.
• Translate and implement company directives to create engaging floor spaces.
• Drive Visual Standards and maintain a neat and well-organized space.
• Set clear goals and foster a positive and rewarding store environment.
• Champion high standards that empower others to excel within the store & company.
• Recognize and highlight individual & team performance.
• Communicate effectively and collaborate & build trust.
• Drive and uphold our epic people-centric selling strategies & cultures.
• Create enthusiasm, passion, and a desire to excel within the store and company.
• Assess strengths & developmental opportunities of team.
• Provide timely and actionable coaching & feedback.
• Source, recruit, and onboard a community of folks with a diversity of viewpoints, experiences, and backgrounds.

Requirements

• Multiple years leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred.
• Omnichannel awareness and the ability to lead a team to provide a seamless customer experience between retail stores and ecommerce platforms.
• Proven track record leading and influencing across the four key areas of a retail business; success reflective in consistently outpacing sales and performance goals.
• Adept with technology and apps, including but not limited to Google Suites and MS office.
• Demonstrated ability to build dynamic, high performing teams that align with company goals and values.
• Strong communication skills with the ability to effectively communicate across all levels of the organization.
• Ability to critically assess and coach team member performance to improve and optimize store output.
• Possess an understanding of the local market to ensure the store is tailored to drive customer loyalty and sales.
• Passionate about building a brand with purpose and demonstrating advocacy through business.

Benefits

• Health benefits
• 401(K) Plan with company match
• Incentives Program
• Commuter Options/Benefits
• Generous employee discount