Store (Brand) Manager

Stanton Optical - Goldsboro, NC

Full-time - Entry Level

Goldsboro, NC

Ambulatory Health Care Services

About the position

The Store (Brand) Manager at Stanton Optical is responsible for overseeing all aspects of the store's operations, focusing on talent development and delivering an outstanding customer experience. This role empowers managers to act as brand ambassadors, leading high-performing teams in a dynamic retail environment while preparing for career advancement opportunities within the company.

Responsibilities

• Lead store talent acquisition and development, including recruiting and training new team members.
• Build strong partnerships with Clinical services and the Support Center.
• Analyze reports to ensure staff members meet performance goals.
• Execute customer repairs and ensure accurate delivery of eyeglasses.
• Maintain brand standards in the lab area and manage equipment issues.
• Track delivery commitments to ensure compliance with service standards.
• Perform other duties as assigned.

Requirements

• Associates degree or 2 years of store management experience.
• Demonstrated leadership ability with at least three years in a fast-paced retail environment.
• Effective communication skills with diverse groups.
• Ability to multitask and adapt to changing business needs.
• Knowledge of talent acquisition and HR processes.

Nice-to-haves

• Valid ABO/NCLE Certification (preferred but must be obtained within the first year).
• Optical experience is a plus.
• Knowledge of MS Word, Google Docs, etc.

Benefits

• Medical, dental, and prescription drug coverage.
• Company paid life and short-term disability coverage.
• Free eyeglasses (2 pairs per year, no dollar limit).
• Identity theft protection and pet insurance.
• Paid time off that increases with seniority.
• Professional development and promotion opportunities.
• Employee recognition programs.
• Employee Assistance Program (EAP).
• Friends and Family discounts on products.