2026 Step Up Internship

U.S. Bank • Minneapolis, MN

1d • Onsite

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Requirements

• Knowledge of bookkeeping practices and principles
• Ability to identify and resolve exceptions and to interpret data
• Ability to manage multiple tasks
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
• Strong telephone and interpersonal skills
• Good problem-solving and negotiation skills
• Ability to handle difficult customer calls
• Effective selling and referral skills
• Ability to identify and resolve/escalate problems
• Good time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service

Nice To Haves

• Get experience with building customer and partner relationships
• get hands-on experience solving business needs
• support communities where we live and work
• interact with senior executives
• get paired with a formal mentor
• attend professional development events
• develop business acumen

Responsibilities

• Proficient in skills used in processing exception items, responds to and resolves customer inquiries and account differences.
• Posts data into spread sheets and/or checks and verifies posting data.
• Runs and prepares routine financial reports and analyses which are mailed to customers on a daily/weekly/monthly basis.
• Be able to welcome and greet every customer as they come in
• Assist customers with any digital needs if needed
• Guide customers to the right area

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed