Macy'sposted about 1 month ago
Full-time
Troy, MI
General Merchandise Retailers

About the position

Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview: The Barista sells and creates Starbucks coffee beverages following Starbucks standards providing caring hospitality and exceptional customer service through product knowledge.

Responsibilities

  • Demonstrate current and working knowledge of drip coffee, cold beverage, espresso bar, and pastry stations.
  • Follows company standards and maintains work area and equipment in accordance with Health Department standards.
  • Follows Starbucks Simple Service Steps and Magic Selling skills providing an exceptional customer experience.
  • Educate, sample, and serve customers craveable food and beverage products.
  • Follows station specific duties and responsibilities.
  • Opens and/or closes area following appropriate checklist, verifies completion with Manager on Duty prior to leaving the area.
  • Maintains PAR stock levels and standards in product presentations.
  • Produce and present freshly prepared products following Starbucks recipes while meeting speed of service standards.
  • Follows Starbucks merchandising and signing standards.
  • Maintain personal hygiene and professional dress code to comply with company, Starbucks, and Health Department standards.
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
  • Perform other duties as needed.

Requirements

  • No Education or Experience Required.
  • 1-2 years related experience.
  • Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals.
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Benefits

  • Comprehensive health and wellness coverage.
  • 401(k) match to invest in your future.
  • Paid time off and eight paid holidays.
  • Continuous learning and leadership development.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal/financial advice.
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