Staffing Manager, Workforce Staffing

Amazon • Suffolk, VA

2d • $85,600 - $149,800 • Onsite

About The Position

The Workforce Staffing (WFS) Team is a skilled, customer obsessed, business partner hiring across multiple locations for entry-level warehouse and fulfillment associate roles. We are looking for exceptionally talented, bright and driven leaders to help build the future Amazon talent pipeline. The Workforce Staffing (WFS) Team is looking for an ambitious and enthusiastic leader that can inspire others to reach the highest level of service in every candidate interaction. As a leader, the Staffing Manager owns candidate experience and operational excellence for a defined geography (node). The Staffing Manager ensures delivery of business goals and Key business indicator by creating a collaborative team environment with a strong candidate-oriented culture. Staffing Managers direct a high-performing team of Staffing Administrators and seasonal/flexible Associates who thrive in an innovative, fast-paced environment. These teams work onsite with varying schedules and require travel to multiple sites according to business needs. At Amazon, our teams roll up our sleeves, work hard, have fun and make history!

Requirements

• 2+ years of leading a team with experience in hiring and developing talent experience
• Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
• Knowledge of Microsoft Office products and applications (especially Excel) at an advanced level
• Foundational knowledge of technical frameworks and programming languages (e.g., HTML, JavaScript, Python) with the ability to apply technical skills to design, create, and implement process improvements and workflow automation solutions.
• Familiarity with AI-powered tools with the ability to leverage them to streamline daily workflows, increase operational efficiency, and drive continuous improvement.

Nice To Haves

• 5+ years of leading a team with experience in hiring and developing talent experience

Responsibilities

• Manages the day-to-day operations to ensure a positive candidate experience and alignment with business goals
• Leads and develops a team of administrators, including regular performance evaluations and coaching for performance improvement
• Assists with interviewing and onboarding new administrators
• Coordinates team schedule and assigns duties based on business needs
• Understands new hire workflow and technical systems and makes recommendations to drive improvement
• Develops and maintains relationships with both internal and external stakeholders to build successful long-term partnerships
• Analyzes daily, weekly, and monthly reporting of Key Performance Indicators and provides meaningful solutions
• Leads and drives change initiatives and projects, of increasing scale and complexity, through to completion
• Forecasts labor demand plans and creates scalable staffing strategies to build infrastructure and ensure team resource capabilities meet business demand

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level