Staffing Assistant - Resource Management Center

Medical University of South Carolina • Charleston, SC

3d • Onsite

About The Position

The Resource Management Center (RMC) Staffing Assistant is a centralized, non-clinical role responsible for real-time coordination and allocation of hospital staffing resources to ensure safe and effective patient care across inpatient units. This position plays a critical role in maintaining appropriate staffing ratios through continuous assessment of unit needs and available resources.

Requirements

• High School Degree or Equivalent
• At least 2 years of experience in healthcare operations, staffing coordination, or hospital-based roles
• Strong organizational, multitasking, and problem-solving abilities
• Excellent communication and interpersonal skills
• Ability to make real-time decisions in a high-pressure, fast-paced environment
• Proficiency with scheduling systems and basic computer applications

Nice To Haves

• Registered Nurse (RN) or clinical background
• Prior experience in staffing/resource allocation, bed management, or centralized staffing office
• Familiarity with hospital workflows, inpatient unit operations, and patient acuity considerations
• Experience using Smart Square or similar workforce management platforms

Responsibilities

• Coordinate and allocate nursing and ancillary staff across multiple inpatient units to maintain safe staffing ratios
• Conduct staffing evaluations at minimum every 4 hours, adjusting assignments based on census changes, acuity, and unit needs
• Collaborate closely with Hospital Supervisors and unit Charge Nurses to assess real-time staffing needs and operational demands
• Attend and actively participate in staffing huddles throughout the shift, where units report: Current census, Available staff/resources, Anticipated needs for the oncoming shift
• Develop and communicate staffing plans for upcoming shifts
• Identify and allocate incoming resources, including nursing and ancillary care team members, based on priority and patient safety needs
• Manage incoming calls from care team members, including call-outs and schedule changes
• Respond to unit updates such as admissions, discharges, and new patient safety needs (e.g., sitter/1:1 observation requirements)
• Utilize the scheduling platform, Smart Square, to track staffing, assignments, and workforce availability
• Maintain clear, concise communication across all levels of hospital operations to ensure transparency and efficiency

Benefits

• Participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED