Staff, Site Reliability Engineer (SRE)

Sprinter Health • San Francisco, CA

6d • Hybrid

About The Position

Sprinter Health is seeking a Staff Site Reliability Engineer to build the reliability, infrastructure, and security foundations for its last-mile healthcare delivery platform. This role involves working on the operational backbone that supports logistics, patient experience, safety, and medical operations. The engineer will be responsible for ensuring systems can scale securely and reliably, determining patient access to care, optimizing clinician routing, and enabling effective internal team operations. This position offers broad ownership across reliability, cloud infrastructure, security, observability, automation, and platform design. The role is ideal for someone who wants to make significant technical decisions, collaborate across engineering and operations, and help shape the scaling foundation of a high-growth healthcare company.

Requirements

• Spent 8+ years in site reliability engineering, platform engineering, infrastructure engineering, security engineering, or related technical roles
• Led high-impact infrastructure, reliability, platform, or security projects end to end with minimal oversight
• Built and operated production systems in cloud environments, ideally AWS and/or GCP
• Worked deeply with infrastructure as code, ideally Terraform
• Improved observability, monitoring, logging, alerting, and incident response practices across engineering teams
• Automated infrastructure, deployment, or operational workflows using scripting languages such as Python, Bash, or TypeScript
• Improved cloud security, access management, secrets management, networking, or operational controls
• Troubleshot production issues across application, infrastructure, networking, and deployment layers
• Worked in environments where reliability, security, ambiguity, and speed all matter
• Made technical decisions that balanced immediate business needs with long-term scalability, reliability, and maintainability

Nice To Haves

• Built or scaled infrastructure in health tech, logistics, marketplace, fintech, or other operationally complex environments
• Worked in mid- or growth-stage startups where speed, ambiguity, and pragmatic decision-making were required
• Experience improving security posture in a practical, engineering-friendly way
• Helped establish reliability standards, incident response practices, or platform patterns across an engineering org
• Comfortable working directly with product engineers, data teams, operations, security stakeholders, and technical leadership
• Experience mentoring engineers and raising the operational bar across a broader engineering team
• Worked in regulated environments and understand the importance of privacy, security, and compliance best practices
• People management experience or interest in growing into broader technical leadership over time

Responsibilities

• Design, build, and improve the infrastructure that powers Sprinter’s patient care, clinician operations, internal tooling, and partner-facing systems
• Improve reliability across distributed systems, cloud infrastructure, CI/CD, observability, and incident response
• Raise the security baseline across cloud infrastructure, access controls, secrets management, identity, and operational workflows
• Build and maintain infrastructure as code using Terraform and related tooling
• Automate manual infrastructure and operational processes through scripting, tooling, and platform improvements
• Partner with engineering teams to improve system architecture, deployment practices, monitoring, logging, and alerting
• Troubleshoot complex issues across infrastructure, application, data, and operational boundaries
• Help define reliability, security, and infrastructure standards that allow Sprinter to scale without creating brittle systems
• Support incident response practices, postmortems, operational readiness, and continuous improvement across engineering
• Make pragmatic tradeoffs between reliability, security, speed, and simplicity in a fast-moving startup environment

Benefits

• Meaningful pre-IPO equity
• Medical, dental, and vision plans 100% paid for you and your dependents
• Flexible PTO + 10 paid holidays per year
• 401(k) with match
• 16-week parental leave policy for birthing parent, 8 weeks for all other parents
• HSA + FSA contributions
• Life insurance, plus short and long-term disability coverage
• Free daily lunch in-office
• Annual learning stipend
• Relocation assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed