Staff Representative - Cargo Warehouse Compliance

United Airlines•Chicago, IL

1d•$66,500 - $86,616•Hybrid

About The Position

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. We’re not just in the business of transporting people. We’re also in the business of moving cargo. As a major provider of air freight services, our Cargo team transports everyday electronics and automotive parts, to perishable goods, life-saving organs, vaccines and even baby formula. And in turn, we help keep businesses, communities, and global economies running. With so many career options – from Marketing to Finance, Logistics to Data Analytics, and more – you can build a career within a career and gain exposure to so many areas of our airline’s important role in the global supply chain. Join our team and watch your uniquely United career journey unfold.

Requirements

High School diploma plus 2 years of relevant work experience
Experience in Cargo Operations, Warehouse Management, Logistics or related field
Must be a US or naturalized US citizen (due to essential functions of this role including accessing data contained in the DHS website, the United States government and Department of Homeland Security require the individual in this role to be a US citizen or naturalized US citizen).
Knowledge of cargo, freight, warehouse, logistics operations
Knowledge of cargo customs regulations and compliance standards
Strong communication skills across multiple formats (verbal, written, presentation)
Ability to interpret technical documents and regulatory requirements
Proficiency in Microsoft Office Suite applications
Data management and data analysis skills
Ability to travel internationally and domestically 30-50% of the time
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Nice To Haves

Bachelor's degree in Aviation, Safety, Logistics Management or related field
IATA/US Airline Dangerous Goods Certification
1+ years of experience in Cargo Customs Entry and Management
1+ years of experience in Cargo/Logistics Operational Audit
2+ years of experience in Cargo/Logistics Customs Compliance
Experience interpreting US Customs and Border Protection (CBP) standards
Knowledge of US and International Customs processes and procedures
Knowledge of Operational Cargo Auditing methodologies
Expert knowledge in cargo warehouse operations
Ability to retrieve and process data from internal systems
Ability to provide systems troubleshooting and user support

Responsibilities

Identify and address local operational customs compliance risks.
Resolve immediate operational customs compliance issues through data analysis.
Identify systemic customs compliance concerns and resolve and/or escalate to cargo leadership for immediate action.
Support customs compliance initiatives by participating in industry meetings, monitoring regulatory developments, and assisting with permitting and other regulatory requirements as assigned.
Provide frontline support for key operational systems including inhouse system, CHAMPS, and future cargo handling systems.
Support operational leaders in the identification of continuous improvement opportunities for current and future Ground Handling Systems (GHS).
Drive Ground Handler improvements through coordination and active engagement with key leaders and SMEs.
Assist in the preparation of system audits based on analytical prioritization.
Identify and analyze pertinent data to support the team in determining the prioritization, relevance, and actions for auditing cargo locations worldwide.
Drive system compliance and operational safety standards.