Staff Assistant

St. Joseph County, IN - South Bend, IN

Full-time - Entry Level

South Bend, IN

Executive, Legislative, and Other General Government Support

About the position

The incumbent serves as Staff Assistant for the Food Services Unit of the St. Joseph County Department of Health (SJCDoH), responsible for providing administrative support to department personnel.

Responsibilities

• Receives office visitors, answers telephone, and responds to inquiries, providing information and assistance, and/or directing callers to appropriate individuals or units within the Department of Health.
• Receives and processes applications for new and renewing food and pool establishments.
• Receives and processes payments and prints permits for food and pool establishments.
• Receives and maintains temporary event records which includes, but not limited to, communicating with event coordinators and vendors to ensure compliance with SJCDoH requirements.
• Receives and enters consumer complaints into the database.
• Researches and provides background information on open and closed files as needed to assist Food Services and Environmental Health Specialists.

Requirements

• High school diploma or HSE with at least two (2) years of administrative support experience.
• Associate degree in administrative support services or related field preferred.
• Thorough knowledge of standard policies and practices of St Joseph County Department of Health, with ability to apply appropriate procedures accordingly.
• Practical knowledge of basic filing systems and ability to create and maintain Department files and records.
• Working knowledge of programs and general operations of Food Services Unit and ability to provide administrative support to Unit personnel.
• Working knowledge of standard principles and practices of safe food handling requirements, public health sanitation and proper food storage, handling, and service, with ability to effectively evaluate and instruct members of the public in application of appropriate procedures.
• Working knowledge of federal, state, and local laws and regulations governing food sanitation.