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Sr. VoIP Technician

$72,000 - $72,000/Yr

American Pest - Norco, CA

posted 25 days ago

Full-time - Mid Level
Norco, CA
Administrative and Support Services

About the position

The Sr. VoIP/Telecommunications Technician at Oneida Technical Solutions, LLC is responsible for installing, testing, troubleshooting, programming, maintaining, and repairing various telecommunications equipment. This role supports the IT Division within the NSWC Corona Division, focusing on ensuring the functionality of digital switching equipment and related systems. The technician will analyze system failures, maintain records, and ensure compliance with security clearance requirements.

Responsibilities

  • Install, test, troubleshoot, program, maintain, and repair digital switching equipment and attendant consoles.
  • Analyze system failures and unusual occurrences to isolate problems and determine causes.
  • Maintain manual and computerized central office records, including detail records and traffic analysis records.
  • Manage spare parts inventories and subscriber service records.

Requirements

  • High school diploma or GED with more than five years of relevant Cisco VoIP technical support experience and three years of experience with VoIP telephone systems, including infrastructure wiring.
  • Bachelor's degree in a relevant field with two years of relevant Cisco VoIP technical support experience and one year of experience with VoIP telephone systems, including infrastructure wiring.
  • Master's degree in a relevant field with applicable experience.
  • Must possess one or more IT certifications such as BICSI Installer 1, BICSI Installer 2 (Copper or Optical Fiber), Cisco Certified Network Associate (CCNA) Enterprise, or Cisco Certified Support Technician (CCST) Networking.
  • Adhere to 8570.01M CWF Requirements - IAT Level II.
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