Sr. UX Designer, Cloudfront

$127,100 - $211,600/Yr

Amazon.com - Seattle, WA

posted 4 days ago

Full-time
Hybrid - Seattle, WA
General Merchandise Retailers

About the position

Have you ever worked on a service and thought to yourself "I wish I could spend the time to rethink how this works to make it better." Well, this is your chance! CloudFront is a service in AWS Infrastructure Services (AIS) that is ready to refresh and evolve the service console into a next phase focusing on the end-to-end customer journey. In a time when getting internet traffic fast and stable is more important than ever, this role will be key in how AWS meets the needs of our customers while the internet continues to scale. CloudFront is a fast content delivery network (CDN) service that securely delivers data, videos, applications, and APIs to customers globally with low latency, high transfer speeds, all within a developer-friendly environment. With hundreds of thousands of active customers, CloudFront is a critical component of a wide range of customers' architecture, and we take our responsibility for reliability and ease of use seriously. Throughout the strategy, design, and development lifecycle, you will work collaboratively with a strong design team in AIS, engineers, product managers, and executives. In addition, you will be expected to be a design thought leader and mentor other designers. Here you can truly own and manage the end to end product design life-cycle. We care about your career growth. Once you join the team, you and your manager will jointly craft a career plan and you'll review it regularly to ensure you're on track to meet your goals. Whether your goals are to explore new technologies, take on bigger opportunities, or get to the next level, we'll help you get there. Our business is growing fast and our people will grow with it. Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work.

Responsibilities

  • Lead the design of useful, usable, and desirable products in a team environment.
  • Work with leadership in design planning and goal creation.
  • Understand customers and their needs through market analysis, customer research, and feedback.
  • Use business requirements to assist in developing use cases and high-level requirements.
  • Design the architecture, interface, and interaction flow of services and experiences.
  • Develop personas, customer journey maps, conceptual diagrams, wireframes, and prototypes.
  • Facilitate the design process, present and iterate design solutions.
  • Craft, pitch, and validate long-term design strategies.
  • Continually iterate and evolve the way we design for and learn from our customers.
  • Chart a course for yourself and others in ambiguous situations.
  • Mentor and develop designers within your own organization and beyond.

Requirements

  • 8+ years of design experience
  • Have an available online portfolio
  • Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax
  • Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
  • Experience defining and maintaining design patterns and UX standards
  • Experience in delivering design solutions for projects of large scope and complexity
  • Experience working with stakeholders to plan and execute programs that are strategic in nature
  • Knowledge of best practices for information architecture and design

Nice-to-haves

  • Experience applying scrum to visual or UX design processes
  • Experience with UX design of complex workflows

Benefits

  • Flexible schedule
  • Career growth opportunities
  • Mentorship and knowledge-sharing
  • Inclusive team culture
  • Work-life balance
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