Sr Product Portfolio Manager

$92,300 - $121,000/Yr

Xcel Energy - Denver, CO

posted about 2 months ago

Full-time - Mid Level
Denver, CO
10,001+ employees
Utilities

About the position

The position at Xcel Energy involves managing all aspects of the product life cycle to achieve performance goals related to profit and loss (P&L), customer acquisition and retention, and customer satisfaction. The role requires overseeing the marketing mix, communications, training, and support needs of the product portfolio, while driving effectiveness in product delivery and ensuring customer satisfaction.

Responsibilities

  • Manage the corporation's product market vision, plans, and status to meet market segments' needs and product goals.
  • Oversee and ensure all portfolio strategies meet corporate and customer needs.
  • Implement all aspects of the portfolio's marketing mix including pricing, sales channels, launch activities, acquisition and retention, life-cycle management, and customer migration paths.
  • Manage daily product portfolio issues across segments to meet goals.
  • Drive and champion initiatives across departments to achieve goals.
  • Develop budgets, sales forecasts, and profitability goals.
  • Track the progress of each portfolio (P&L) and product against targets.
  • Ensure programs are implemented within regulatory policies and requirements specific to each state.
  • Drive recommendations to Product Development for new technologies.
  • Ensure product content and prices are accurate.
  • Understand customer needs using internal and external data.
  • Provide insights with customer journey mapping, personas, segmentation, and demographics.
  • Partner with internal stakeholders to understand product/service/customer interactions and experiences.
  • Collaborate with business partners to understand market issues and make recommendations on customer strategy.

Requirements

  • College degree required, or equivalent years of education and experience.
  • MBA preferred.
  • Five years of experience in marketing, product management, or product development required.
  • Team and peer leadership with excellent communication skills and proven results.
  • Two years of experience with regulatory requirements and conservation programs for Demand Side Management portfolio management is mandatory.

Nice-to-haves

  • Experience working in a matrixed environment.

Benefits

  • Annual Incentive Program
  • Medical/Pharmacy Plan
  • Dental
  • Vision
  • Life Insurance
  • Dependent Care Reimbursement Account
  • Health Care Reimbursement Account
  • Health Savings Account (HSA)
  • Limited-Purpose FSA
  • Transportation Reimbursement Account
  • Short-term disability (STD)
  • Long-term disability (LTD)
  • Employee Assistance Program (EAP)
  • Fitness Center Reimbursement
  • Tuition reimbursement
  • Transit programs
  • Employee recognition program
  • Pension
  • 401(k) plan
  • Paid time off (PTO)
  • Holidays
  • Volunteer Paid Time Off (VPTO)
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