Sr. Product Manager: Post Purchase

$64,000 - $156,750/Yr

PayPal - Chicago, IL

Full-time - Mid Level

Hybrid - Chicago, IL

Credit Intermediation and Related Activities

About the position

As a Senior Product Manager on the Post Purchase team at PayPal, you will be instrumental in enhancing package tracking capabilities and launching new post-purchase solutions for merchants and consumers. This role focuses on managing integrations and partnerships while defining consumer experiences, collaborating with cross-functional teams, and communicating product value to merchant customers.

Responsibilities

• Lead the development and implementation of product strategies centered around Post Purchase integrations with merchants and vendors.
• Identify market opportunities and develop a product roadmap that addresses the needs of both merchants and consumers.
• Collaborate effectively with senior leaders who are key stakeholders in your projects, using strategic communication to quickly build consensus and alignment.
• Lead the entire product lifecycle from concept to launch, including ideation, defining requirements, design, development, and product launch.
• Prioritize product features and enhancements based on user feedback, market research, and their potential business impact.
• Collaborate with engineering, design, and UX teams to ensure the timely and high-quality delivery of product features.
• Analyze the competitive landscape and industry trends to uncover opportunities for innovation and differentiation.
• Partner with go-to-market teams to effectively communicate the value of new products to merchant customers.
• Leverage data-driven insights to continuously refine and enhance the product and user experience.
• Define and monitor key performance indicators (KPIs) to assess the success of integrations.

Requirements

• 4+ years of product management experience at a tech company or consulting agency, with a focus on building products involving third-party integrations.
• Strong technical background with a deep understanding of APIs, platforms, and integration patterns.
• Experience in bringing e-Commerce or B2B solutions to the market.
• Strong understanding of e-Commerce platforms like Shopify, Magento, and BigCommerce.
• Ability to thrive with high autonomy and responsibility.
• Strong strategic thinking and problem-solving skills.
• Strong understanding of software development lifecycle, including experience with Agile methodologies.
• Ability to influence and lead cross-functional teams.
• Strong analytical skills and experience with data-driven decision-making.
• Bachelor's degree in Engineering, Computer Science, Business or a related field.

Benefits

• Flexible work environment
• Employee shares options
• Health insurance
• Life insurance
• Dental insurance
• Vision insurance
• Annual performance bonus
• Equity options
• Medical benefits