LPL Financial Servicesposted about 1 month ago
$86,300 - $143,800/Yr
Full-time • Entry Level
Remote • Fort Mill, SC
Securities, Commodity Contracts, and Other Financial Investments and Related Activities
About the position
We are seeking a skilled WalkMe Builder to join our team. The ideal candidate will be responsible for designing, developing, and implementing WalkMe solutions to enhance user experience and drive user adoption of our software applications.
Responsibilities
- Create and maintain WalkMe walkthroughs, tooltips, and other in-app guidance tools.
- Collaborate with UX/UI designers to ensure WalkMe solutions are intuitive and user-friendly.
- Conduct thorough testing of WalkMe implementations to ensure functionality and performance.
- Provide training and support to end-users and internal teams on WalkMe features and best practices.
- Monitor and analyze user engagement data to optimize WalkMe solutions.
- Maintain comprehensive documentation of WalkMe configurations and updates.
Requirements
- Bachelor's degree in computer science, Information Technology, or a related field.
- Minimum of 2 years of experience with WalkMe or similar digital adoption platforms.
Nice-to-haves
- Proficiency in WalkMe Editor and WalkMe Insights.
- Experience with web development (HTML, CSS, JavaScript).
- Familiarity with Agile/Scrum methodologies.
- Certification in WalkMe or related technologies.
Benefits
- 401K matching
- health benefits
- employee stock options
- paid time off
- volunteer time off
