Sr Network Engineer

University of Massachusetts - Shrewsbury, MA

Full-time - Mid Level

Shrewsbury, MA

Educational Services

About the position

The Senior Network Engineer is a technical specialist responsible for supporting local and wide area networks within a multi-platform, protocol, and operating system environment. This role involves providing third-level support to end users, planning and maintaining network infrastructure, and contributing to the development of organizational goals and objectives.

Responsibilities

• Provides third level support to end users under the direction of the Director of Network and Telecom.
• Plans, procures, installs, and maintains local and wide area networks in a multi-protocol environment.
• Reviews products and recommends acquisition or modification of hardware, software, or contract services.
• Monitors network functions and evaluates operations and network performance.
• Involved in the implementation and maintenance of major subsystems.
• Acknowledges and resolves user service requests utilizing the service request management system.
• Contributes to the development of new theories and methods.
• Develops resolutions to complex problems that require frequent use of creativity and judgment within defined policies.
• Contributes to the development of organizational goals and objectives.
• Represents the organization as the principal customer contact.
• Often performs project leadership duties.
• Performs other duties and responsibilities as required.

Requirements

• Bachelor's degree in Computer Science or Information Management Systems, or equivalent.
• 7+ years of related work experience including project management.
• Excellent oral and written communication skills.
• Valid driver's license and dependable transportation.

Nice-to-haves

• Knowledge of implementation and troubleshooting of Layer 2-3 switching technologies vendor products from Cisco Systems as well as Checkpoint firewall configuration and setup.
• Knowledge of Cisco wireless, ISE, and Prime.
• Experience with implementing and supporting wireless infrastructures from large Enterprise vendors utilizing Cisco Systems equipment.
• Good understanding of best practice Data Center network support.
• Expert level knowledge of routing protocols to include OSPF and BGP with an overall understanding of routing concepts/design.
• Working knowledge of F5 load balancer configuration and management with interaction of DNS components.
• Experience with the implementation and configuration of Enterprise class firewalls from Checkpoint Technologies.
• Demonstrate a clear understanding and expertise for deployment of networking technologies in a virtualized environment.
• Working knowledge and use of network troubleshooting tools to solve complex network problems from Solarwinds Orion and Riverbeds Application Performance Management systems.
• Working knowledge of Cisco Catalyst and Nexus switching platforms.
• Working knowledge of Brocade Extension switches.
• CISCO CCNP, CheckPoint CCSA.