About the position
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. As a Senior Manager on the Associate Experience product team you will embark on the mission to connect customers in the Capital One enterprise (i.e., our employees, or Associates) with simple to use, digitally enriched experiences that are designed to enhance the associate experience. Capital One has a reputation of providing an industry leading customer experience, and is continuously pushing boundaries, surprising customers with solutions they never thought were possible. We strive to create the same unparalleled experience for our Associates, the employees of Capital One. This role represents the needs of the customer to inform the technology roadmap ensuring the capabilities being delivered are aligned with the intended business outcomes. You will be responsible for feature definition and partnering with tech teams to deliver key components. The ideal candidate for this role is passionate about technology and deeply empathizes with internal and external customer needs. They are comfortable in conversation with engineering teams as well as stakeholders ranging from developers to senior leaders.
Responsibilities
- Obsesses about internal and external customer needs to reimagine and innovate product solutions
- Delivers game-changing outcomes by focusing on leverage and execution excellence
- Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
- Identifies and resolves complex problems to deliver outcomes while mitigating product risks
- Leads cross functional teams to solve customer problems and drive organizational alignment
Requirements
- At least 5 years of experience working in Product Management
- Currently has, or is in the process of obtaining a Bachelor's Degree in a quantitative field or a Master's Degree in a quantitative field or an MBA with a quantitative concentration
Nice-to-haves
- Experience translating business strategy and analysis into consumer facing digital products
Benefits
- Comprehensive health benefits
- Financial benefits
- Inclusive set of benefits that support total well-being
