Sr. Manager, People Operations & AI Strategy

Rivian and Volkswagen Group Technologies•Palo Alto, CA

7d•Hybrid

About The Position

Rivian and Volkswagen Group Technologies is a joint venture between two industry leaders with a clear vision for automotive’s next chapter. From operating systems to zonal controllers to cloud and connectivity solutions, we’re addressing the challenges of electric vehicles through technology that will set the standards for software-defined vehicles around the world. The road to the future is uncharted. By combining our expertise across connectivity, AI, security and more, we’ll map a new way forward. Working together, we’ll create a future that’s more connected, more intelligent, more sustainable for everyone. Role Summary As the Sr. Manager of People Operations & AI Strategy, you will be the visionary architect of our employee experience. You will lead the transition into an AI-driven organization by designing agentic workflows, automating the "Hire-to-Retire" lifecycle, and partnering with IT to build a world-class Service Management System and Intranet. This position has a flex work schedule, 3 days a week in our Palo Alto, CA office.

Requirements

7+ years in People Operations, Talent Strategy, HR Technology or People Transformation Consulting.
Proven experience in AI/LLM implementation within an HR context.
Strong background in Agile methodologies and Human-Centered Design.
Expertise in process mapping and data-driven decision-making (I-O Psychology background preferred).
Experience with Jira Service Management (JSM) and Confluence as an employee service platform.
Experience integrating AI tools with enterprise HCM platforms.
Familiarity with low-code/no-code automation platforms (Cursor or similar).
Proven track record of cross-functional stakeholder management.
Experience applying formal Change Management frameworks.

Responsibilities

Define the strategy for Agentic AI and bots to automate and enhance People-org support and routine operational tasks.
Lead the design and content strategy for the Company Intranet and JSM Service Desk, ensuring a frictionless, "self-service first" employee experience.
Map and optimize end-to-end People workflows (onboarding, mobility, offboarding and more) to increase productivity and operational efficiency.
Serve as the functional "Product Owner" for the People Tech stack, translating People Ops needs into technical requirements for the IT People Tech team.
Drive enterprise-wide AI adoption, training the People team on how to leverage generative AI in their daily work.