Sr. Director, Business Development

Bond Brand Loyalty • Toronto, ON

2h • CA$134,581 - CA$165,000 • Hybrid

About The Position

As Sr. Director, Business Development, you will be a growth driver - building relationships in untapped markets, pursuing new and recently acquired clients, shaping high‑impact solutions, and delivering measurable results. This is a senior-level individual contributor role, focused on personally driving the pursuit and closing of new and recently acquired clients, in collaboration with Bond’s practice teams. This role demands a proactive, opportunity‑creating mindset and the ability to connect client needs with Bond’s diverse capabilities, from marketing strategy and insights to experience design, technology solutions, and innovation partnerships.

Requirements

• Bachelor’s degree or equivalent combination of education and senior level experience in business development, consulting, or agency leadership.
• 10+ years in client facing roles with accountability for revenue generation, account growth, and new and recently acquired client development.
• Proven experience managing the entire sales cycle - from prospecting and qualification to proposal, negotiation, and close.
• Demonstrated success in strategic solution selling within complex enterprise environments, engaging multiple stakeholders and navigating matrixed decision making.
• Strong understanding of go to market strategies, competitive positioning, and solution design.
• Skilled at collaborating with internal practice and solution leaders to craft high impact proposals.
• Exceptional communication, relationship building, and influencing skills with both internal and external stakeholders.
• Highly organized and able to manage multiple priorities in fast moving environments.
• Commercially minded with strong financial acumen for forecasting, margin management, and executive reporting.
• Thrives in a hunter role - resourceful, persistent, and motivated to create opportunities rather than wait for them.
• Financial acumen to manage revenue forecasts, costs, profit margins, and reporting to executives.

Nice To Haves

• Ideally brings experience in one or more of Bond’s core domains - retail/consumer, MarTech/CRM implementation, alliance led selling, or loyalty/CX/customer engagement - with expertise in multiple domains considered a strong asset.

Responsibilities

• Proactively build relationships with senior decision makers at target organizations.
• Create new conversations in the market to uncover opportunities and position Bond’s value.
• Manage a pipeline of new and recently acquired clients, ensuring accurate revenue forecasting and progress tracking.
• Drive outbound engagement to generate qualified opportunities and maintain momentum in pursuit cycles.
• Connect prospects with the right internal experts to align solutions with their needs.
• Assemble cross functional teams to design tailored solutions, develop pricing strategies, and strengthen competitive positioning.
• Lead pursuit efforts from strategy through to close, ensuring proposals clearly articulate objectives, deliverables, timelines, and Bond’s value proposition.
• Coach pursuit teams to adopt winning approaches in competitive situations.
• Oversee onboarding of new clients, ensuring smooth handoff to delivery teams and alignment with client priorities.
• Maintain a presence during early delivery phases to ensure satisfaction and identify expansion opportunities.
• Develop first year growth strategies for new accounts, expanding relationships across Bond’s service offerings.
• Achieve quarterly and annual growth targets.
• Manage financial performance for your portfolio, including forecasts, costs, and margins.
• Activate Bond’s breadth of capabilities and innovation partners to deliver measurable impact.

Benefits

• A hybrid work model and flexible vacation offers agility to meet the needs of our global business and workforce, allowing us to inspire the best from our people.
• Social events like F1rst Thursdays, Kick-Off gatherings, and holiday parties make it easy to build relationships and have fun.
• Competitive healthcare and wellness benefits that care for both body and mind including Medical, Dental, Vision, Health Care Spending Account, Employee Assistance Program, access to 24/7 virtual healthcare and/or consultation services for you and your family — all available from your first day.
• Retirement planning assistance with company matching.
• Access to learning programs, mentorship, stretch projects, and internal mobility to keep you moving forward.
• Recognition programs for individual and team achievements, peer-nominated awards, and service anniversaries.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior