Sr Business Intelligence Analyst, Internet Performance Reporting

$80,600 - $145,500/Yr

T-Mobile US - Bellevue, WA

Full-time - Mid Level

Hybrid - Bellevue, WA

Telecommunications

About the position

The Senior Business Intelligence Analyst at T-Mobile is responsible for guiding the business through the analysis and communication of quantitative and qualitative data. This role focuses on delivering key commercial and marketing performance insights to support business decision-making, particularly in the context of broadband services. The analyst will create customer-centric solutions driven by data analysis, business acumen, creativity, and effective communication, while also participating in the design and development of reporting structures and interfaces.

Responsibilities

• Support the business intelligence needs of the business by using data from various sources (e.g. AWS Redshift, Azure, Databricks).
• Guide data strategy across multiple touch points (e.g. new third party data acquisition and integration).
• Lead the process of driving core insights from available data and create strategies to improve the customer experience & performance.
• Collaborate with Marketing Managers, Data Scientists, and others.
• Early involvement in enterprise projects to define reporting needs & incorporating those needs into system design.
• Create comprehensive dashboards from different data sources for presentations to senior management on verbal and written forms.
• Provide recommendations to cross-functional teams, resulting in process improvement.

Requirements

• Bachelor's Degree in statistics, business, or a related field; or 4 years of related work experience.
• 4 years of Data Visualization & Storytelling with Tableau.
• 4 Years of experience with performant querying of databases (SQL).
• Ability to work on multiple projects simultaneously.
• Good communication skills to all levels of technical expertise.
• At least 18 years of age.
• Legally authorized to work in the United States.

Benefits

• Medical, dental and vision insurance
• Flexible spending account
• 401(k)
• Employee stock grants
• Employee stock purchase plan
• Paid time off and up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Access to commuter and transit programs