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Sr. Business Analyst (Lending)
Creditserve - Pflugerville, TX
posted 3 months ago
About the position
As a Senior Business Analyst at CreditServe, you will be instrumental in translating complex business needs into innovative technical solutions. This role involves understanding user motivations and needs, delivering and organizing requirements, and collaborating with various stakeholders to ensure seamless integration between business needs and technical capabilities. You will also be responsible for creating documentation, leading teams towards solution design, and maintaining project management tools.
Responsibilities
- Develop understanding of business issues and data challenges of the organization and industry.
- Partner with stakeholders across departments to elicit requirements, understand challenges, and define project scope.
- Conduct a thorough gap analysis to identify potential roadblocks and propose solutions.
- Translate business and technical specifications into clear, actionable user stories and business process models.
- Document system functionality and user workflows with clarity and precision.
- Provide input and work with UI/UX designers to develop user interfaces that adhere to business goals.
- Work closely with development teams to define acceptance criteria and ensure solutions meet user requirements.
- Conduct UAT and work with QA partners to review test plans and execution.
- Maintain JIRA backlog and sprint board with accurate status, assignments, and comments.
- Lead grooming sessions with Development and QA partners.
Requirements
- 8+ years in a Business Analyst or Product Owner role, eliciting requirements in complex projects.
- Experience with e-commerce, consumer-facing apps and/or websites.
- Experience in lending organizations or financial services is highly desired.
- 5+ years of experience in Agile, Scrum/SAFE or similar SDLC methodologies.
- Proficient in Microsoft Office Suite, Process Flow software such as Visio or Lucid, and SDLC software such as JIRA or MS DevOps.
- Detail-oriented, self-directed, with strong problem-solving skills.
- Excellent interpersonal, facilitation & communication skills with strong organizational & time management skills.
Nice-to-haves
- Experience with A/B testing tools such as MixPanel, StoryBook, Amplitude.
- Experience with Figma is a plus.
- Experience with integrations and customizations with 3rd party applications.
Benefits
- 401(k) 4% Match
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
