Sr. Associate or Innovation Lead, Financial Product Innovation

Export Development Canada • Ottawa, ON

5d • CA$74,297 - CA$112,931 • Hybrid

About The Position

Join the EDC Team! At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade. At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth. The Financial Product & Innovation (FPI) team is focused on holistic product management that aligns financial products to business strategy and strategic shifts; driving innovation to ensure EDC delivers products that are valuable to customers, partners, and EDC; championing the product function and customer-centered product design principles; and providing strategic direction from a product perspective. To provide relevant, compelling solutions that create impact for Canada’s international trade, FPI’s core Product Suite Management function strategically manages the entire suite of EDC’s financial products and encompasses three (3) key services: Product Strategy Enablement, Product Development, and Product Lifecycle Management. These services require a balance of strategic thinking, understanding the bigger picture, customer needs, and cross-functional collaboration. The Senior Associate / Innovation Lead contributes to FPI’s mandate by supporting the consistent application of product management best practices and contributing to insights and analyses that inform product decisions across assigned products or initiatives.

Requirements

• Undergraduate degree in Commerce, Business Administration, Finance, Marketing, or another related field.
• Minimum of 3 years of progressive experience in product management, product development, innovation, solution delivery, or financial services.
• Knowledge of financial products and international trade.
• Strong analytical & research skills with the ability to translate insights into recommendations.
• Customer-centric mindset and ability to collaborate in a cross-functional environment.

Nice To Haves

• Bilingual in both official languages (English and French).
• MBA or other relevant graduate degree; CPA, CFA, or other professional designation.
• Product management or innovation certifications or exposure to product management frameworks, discovery techniques, or delivery methodologies.
• Experience in financial services, innovation, public sector, or internationally focused organizations.

Responsibilities

• Contribute to tracking and analyzing product performance, usage, and trends using internal and external data to support assessments of product effectiveness, relevance, and alignment with business strategy
• Contribute to structured and deep product level reviews by conducting detailed analysis and research to identify insights related to performance, customer and end-user needs, market trends, and competitive landscape
• Support the identification and assessment of product enhancements, repositioning, retirement options, including analysis of risks, impacts, and trade-offs
• Contribute to product discovery and innovation ideas, including hypothesis development, market scanning, and validation of customer needs
• Support product strategy discussions by helping develop forward‑looking analyses, options, and recommendations for assigned products or initiatives.
• Contribute to insights and analysis across products to support prioritization and alignment with team and business objectives.
• Contribute to gathering and articulating the requirements to formulate product parameters and operational implementation, ensuring operational/business readiness and scalability
• Support the evaluation of UX, pricing, risk, profiles and customer needs to design improvements for new and/or existing products​​
• Support launch readiness and go-to-market planning, including objectives, activities, and success measures.
• Support identification and documentation of risks, issues, dependencies, and constraints associated with product initiatives and lifecycle decisions
• Apply established policies, standards, and frameworks in day-to-day product management activities
• Contribute to the governance of product‑focused tools and artefacts, ensuring quality, consistency, and alignment with corporate standards.
• Collaborate with internal stakeholders across business, technology, risk, legal, and partner teams to support product management and initiatives
• Ability to communicate with stakeholders at different levels of the organization and tailor presentations of analyses and recommendations to various audiences
• Bring customer insights and market feedback into product discussions to support data-informed recommendations.

Benefits

• Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade.
• Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday’s & no meeting Fridays.
• Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training.
• Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed.
• Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy.
• Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.
• Relocation assistance is available for candidates who meet the eligibility criteria.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level