Lexington Medical Center - West Columbia, SC
posted 2 months ago
About the position
The Specialty Interpreter at Lexington Medical Center is a vital role that facilitates communication between Limited English Proficient (LEP) patients and the healthcare staff. This position requires proficiency in American Sign Language (ASL) and/or other languages of limited diffusion, ensuring that patients and their families can understand medical procedures, treatment plans, and discharge instructions. The interpreter must navigate cultural and linguistic barriers while adhering to professional standards and ethical guidelines. This role is essential in enhancing the comprehension of medical information, thereby improving patient care and satisfaction. As a Specialty Interpreter, you will be responsible for providing accurate interpretation services in various medical settings, ensuring that the communication triad—comprising patients, family members, and healthcare providers—functions smoothly. You will also be tasked with sight-translation of relevant materials to aid in patient education and understanding. The position demands a high level of professionalism, as interpreters must maintain confidentiality and adhere to the ethical codes set forth by the Registry of Interpreters for the Deaf and the National Council on Interpreting in Healthcare. In addition to interpretation, the role includes monitoring and improving language skills, participating in continuing education, and responding to requests through the ServiceHub. The interpreter must be culturally sensitive and capable of handling high-pressure situations, ensuring effective communication even in emotionally charged environments. This position may require travel to other Lexington Medical Center facilities as needed.
Responsibilities
- Provide interpretation services effectively and accurately using medical, business, and general terminology.
- Follow the guidelines of the National Council on Interpreting in Healthcare (NCIHC) and/or the Registry of Interpreters of the Deaf (RID) regarding ethics and standards of practice.
- Provide translation of pertinent materials for patients and families when needed.
- Serve as a cultural mediator to enhance communication between staff and patients or family members.
- Monitor language and interpreting skills, taking initiative to maintain and improve as necessary.
- Participate in Continuing Education opportunities to maintain certification.
- Monitor, accept, and respond to requests through ServiceHub.
- Adapt to adverse situations and handle high-pressure or emotionally intense scenarios.
- Travel to other LMC facilities as required.
- Perform all other duties as assigned.
Requirements
- High School Diploma or Equivalent.
- 1 Year of experience as a medical interpreter.
- Nationally certified at the time of hire or obtain certification within the first year of employment.
- Advanced language skills in at least two languages, including English and American Sign Language or a foreign language of limited diffusion.
- Experience interpreting in medical settings.
- Understanding of ethical and professional codes of conduct covering confidentiality, informed consent, and privacy.
Nice-to-haves
- Experience in a hospital or healthcare setting.
- Additional certifications in interpreting or related fields.
Benefits
- Day ONE medical, dental, and life insurance benefits.
- Health care and dependent care flexible spending accounts (FSAs).
- 403(b) match plan with dollar-for-dollar matching up to 6%.
- Employer paid life insurance equal to 1x salary.
- Supplemental life insurance options up to 3x salary.
- Adoption assistance.
- Employer paid short-term and long-term disability coverage after 90 days of eligible employment.
- Tuition reimbursement.
- Student loan forgiveness.
