Specialty Clinic Director

Sarah Bush Lincoln • Mattoon, IL

6d • $89,814 - $139,214 • Onsite

About The Position

The Specialty Clinic Director is responsible for staffing, operations, planning and development, patient and provider communication at the clinics. Provides direction and support to the clinic staff. Oversees Endocrinology, Rheumatology, Effingham Interventional Pain, Outpatient Psychiatric Services.

Requirements

• Bachelor's Degree (Required)

Responsibilities

• Collaborates with Communications Department in the marketing and promotion of medical providers and their practices. Supports outreach efforts, patient education programs and community engagement related to the service line.
• Develops and manages the clinic's annual operating and capital budget. Monitors financial performance including revenue cycle management, charge capture and expense control.
• Ensures compliance with all regulatory agencies governing health care delivery and the rules of accreditation. CIA additionally provides ongoing clinical advice to Patient Safety Committee, JCAHO oversight function and Regulatory Compliance Committee to assure division compliance in ways best meeting the changing needs of patients, providers and regulatory expectations.
• Focuses on establishing stability and reducing variance in the operations of all departmental functions. Promotes and utilizes Quality Improvement principles and methods to achieve continuously improving departmental services and systems. Responds to appropriate requests and initiatives from Vice Presidents, other Directors and Managers, physicians, and staff to improve services.
• Leader-Coach: Leads by example. Inspires, nurtures and challenges others to reach their full potential. Cooperates, collaborates, and forms partnerships. Retains and selects people who fit the organizational culture of Service Excellence. Demonstrates passion and compassion. Expresses appreciation for time and effort and offers rewards.
• Leader-Communicator: Consistently uses cascade learning to keep others informed. Demonstrates strong presentation and listening skills. Respects all others and their opinions. Provides timely and constructive feedback. Accepts constructive feedback.
• Leader-Life Long Learner: Pursues learning opportunities. Commits to professional leadership development. Identifies and seeks best practices. Takes risks, is resilient and learns from mistakes.
• Leader-Safety Advocate: Ensures a safe environment and practices for patients and employees.
• Leader-Service Champion: Commits and leads others to service excellence. Sets and achieves goals and/or productivity measures. Commits actions to benefit the community we serve.
• Leader-Steward: Practices Stewardship in the management of people, materials, and finances. Meets defind objectives within established deadlines.
• Leader-Values Compass: Demonstrates integrity and high ethical standards.
• Management-Develops creative solutions as required in solving conflicts or complex problems; works to structure win-win solutions when possible.
• Management-Focuses on establishing stability and reducing variance in the operations of all departmental functions. Promotes and utilizes Quality Improvement principles and methods to achieve continuously improving departmental services and systems. Responds to appropriate requests and initiatives from Vice Presidents, other Directors and Managers, physicians, and staff to improve services.
• Management-Responsible for development, implementation, and evaluation of departmental policies, procedures, protocols and standards to maintain a high quality level of service.
• Oversees clinic supervisors and managers, providing coaching and performance evaluations. Monitors clinic productivity, efficiency, access and capacity.
• Provides oversight in clinic related construction projects.
• Provides strategic leadership through development and implementation of service line goals, growth initiatives and performance improvement strategies. Identifies opportunities for service line expansion, partnerships and innovation.
• Responsible for designing, implementing and evaluating strategies for a smooth transition from the recruitment phase to the operating and staff retention phase of the physician network (on-boarding.) Works collaboratively in this process with the physician recruiter.
• Supports leadership development and succession planning within the service line, ensuring regular communication and collaboration between supervisors, staff and providers.

Benefits

• Career development is available through continuing education and on-site training
• Employees reap the benefit of our work culture which is steeped in professional and personal development programs.
• We have developed a solid benefit package to help retain our employees, while providing them opportunities to grow their careers.
• We support on-site classroom learning programs and internet courses
• We have a generous tuition reimbursement program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager