Lyondell Basell North America - Houston, TX
posted 2 months ago
Full-time - Mid Level
Houston, TX
About the position
The Lead Specialist, Technical Sales Services at LyondellBasell is responsible for providing technical and product stewardship support for the Intermediates and Derivatives (I&D) business in the Americas. This role involves delivering product technical information, application guidance, and regulatory compliance support to customers, while also leading initiatives that align with customer requirements and industry standards. The position requires representation on industry panels and influencing external regulatory decisions.
Responsibilities
- Provide product technical and product stewardship advice and guidance to customers, business, and manufacturing.
- Coordinate audits by customers and certification bodies.
- Present and summarize complex technical issues clearly to sales, customers, business leaders, and supply chain.
- Prepare or support company responses to customer complaints related to quality, ensuring adequacy and recommending corrective actions.
- Develop, edit, and approve technical product literature.
- Lead change processes for sales, customer, and manufacturing specifications.
- Represent the company in technical and professional organizations such as ACC, IPEC, ASTM, etc.
- Monitor current and proposed regulatory issues impacting the business and recommend research and advocacy activities as the Product Stewardship lead.
- Compare company practices with industry practices and recommend improvements.
- Provide product training internally and externally.
Requirements
- Bachelor's degree in science or engineering, or 7+ years of experience in the petrochemical industry in relevant technical environments.
- Strong communication skills to present technical and stewardship issues and influence decision-making.
- Good interpersonal skills with a strong customer focus.
- Understanding of quality and HSE management systems, e.g., ISO 9000, Responsible Care®, and relevant regulations.
- Strong technical orientation with the ability to think systemically and drive innovation.
