About the position
The Specialist-Foreclosure is responsible for supporting attorneys with the movement of files via communication with the client, initial preparation of documents for attorney review, completion of steps in CaseAware and client systems, and other tasks that may present themselves from time to time. The essential functions include, but are not limited to the following: Drafting, preparing, assignments, motions, affidavits, and various other legal documents. Ensuring timely, courteous, and thorough responses to a heavy volume of email correspondence. Developing and maintaining congenial relationships with business associates and clients. Providing exceptional customer service to clients at every level of interaction. Providing support to attorneys in a high volume, time sensitive atmosphere. Preparation and filing of status updates prior to scheduled hearing. Providing regular and timely client status updates, as well as continual follow-up on outstanding documents and or services. Review expired Notices of Default and communicate with the client to ensure most updated figures have been received. Monitor for executed client declarations. File client declarations with the court.
Responsibilities
- Drafting, preparing, assignments, motions, affidavits, and various other legal documents.
- Ensuring timely, courteous, and thorough responses to a heavy volume of email correspondence.
- Developing and maintaining congenial relationships with business associates and clients.
- Providing exceptional customer service to clients at every level of interaction.
- Providing support to attorneys in a high volume, time sensitive atmosphere.
- Preparation and filing of status updates prior to scheduled hearing.
- Providing regular and timely client status updates, as well as continual follow-up on outstanding documents and or services.
- Review expired Notices of Default and communicate with the client to ensure most updated figures have been received.
- Monitor for executed client declarations.
- File client declarations with the court.
Requirements
- Experience with client systems such as LPS, Tempo, Vendorscape and others is preferred.
- Must have excellent verbal and written communication skills.
- Must be committed to providing exceptional customer service.
- Ability to communicate courteously and effectively with borrower, clients, attorneys, other internal employees, and outside parties.
- Must be able to work with others in a congenial and team-oriented manner.
- Must possess exceptional organizational skills; the position requires the ability to multi-task and be adaptable to continual change.
- Attention to detail is a must.
- High-level proficiency in MS Office suite.
- Proficiency in internet research activities.
- Good understanding of the legal process surrounding foreclosure preferred.
Benefits
- 4 weeks of PTO from day one (which increases with tenure)
- Paid Parental and Grandparent Leave
- 7 Paid Company Holidays and your birthday off every year
- Full suite of healthcare insurance options including health, dental, vision, STD, LTD, Accident, Critical Illness, Voluntary Life and AD&D coverage, and more
- Company-covered Term Life Insurance, AD&D Insurance, and Employee Assistance Program
- 401k (with company match)
- Extensive Training and Development Opportunities
- Flexible work schedules including in-office, hybrid, and remote working capabilities
