Specialist, Business Development - USA000395

$53,000 - $102,000/Yr

Crowley Personnel - Jacksonville, FL

Full-time - Mid Level

Onsite - Jacksonville, FL

Administrative and Support Services

About the position

The Business Development Specialist is responsible for enhancing brand awareness and increasing market share by engaging with new prospects and existing customers. This role focuses on identifying new selling opportunities, managing sales volume, and ensuring customer satisfaction through effective communication and service delivery.

Responsibilities

• Develop brand awareness by interacting with new prospects and existing customers.
• Identify new selling opportunities within target industries.
• Maximize and manage sales volume, revenue, and margin to achieve profitable results.
• Identify customer requirements and provide supply chain solutions to capture new business.
• Communicate effectively with customers regarding opportunities, concerns, and corrective actions.
• Maintain a full pipeline of opportunities and update CRM on leads and follow-ups.
• Anticipate and meet customer requirements in a proactive manner.
• Evaluate industry trends and customer needs to inform sales strategies.
• Meet and exceed budgets and KPI requirements for revenue growth and profit margins.
• Challenge the status quo with effective solutions to achieve sales goals.

Requirements

• Bachelor's degree in business or a related field, or equivalent experience.
• 3 years of prior sales and logistics experience, with knowledge of transportation and supply chain management.
• Proficient in Microsoft Office products, including Word, Access, Excel, and CRM tools like Salesforce.
• Strong verbal and written communication skills.
• Ability to establish and maintain effective working relationships.
• Skills in evaluating process effectiveness and developing alternatives.
• Ability to prioritize and manage multiple assignments simultaneously.
• Demonstrated customer service skills and problem-solving abilities.
• Detail-oriented with strong report preparation skills.
• Ability to mentor and train employees.