Spa Sales and Guest Service Associate
About The Position
At Hand & Stone Massage and Facial Spa, our Spa Associates are more than receptionists—they are relationship builders, problem solvers, and the driving force behind an exceptional guest experience. If you're energized by helping people, enjoy working toward goals, and thrive in a fast-paced environment, this could be the perfect opportunity for you. We're looking for team members who enjoy being where the action is. Weekends are when many of our clients prioritize self-care, making them some of the most rewarding and impactful shifts to work. Sunday availability is required for this role. Candidates with weekend availability will receive priority consideration.
Requirements
- Enjoys talking with people and building relationships
- Has sales, retail, hospitality, or customer service experience
- Is dependable, professional, and positive
- Can confidently recommend services and memberships
- Thrives in a team-oriented environment
- Enjoys staying busy and multitasking
- Can work evenings as needed
- Must be available to work Sundays
- Weekend availability is strongly preferred
Nice To Haves
- Candidates with weekend availability will receive priority consideration.
Responsibilities
- Welcome guests and create a warm, professional first impression
- Educate clients on memberships, services, enhancements, and promotions
- Meet membership sales and guest retention goals
- Schedule appointments and manage incoming calls
- Assist with daily spa operations and administrative tasks
- Maintain cleanliness and organization throughout the spa
- Help create an environment that keeps clients coming back month after month
Benefits
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
- Vision insurance
- Wellness resources
- Employee discounts on services and products
- KinderCare childcare discounts
- LifeMart savings program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
