Omni Hotels - San Antonio, TX
posted about 1 month ago
Part-time - Entry Level
San Antonio, TX
Accommodation
About the position
The Spa Scheduler/Receptionist will work as a part of the Spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.
Responsibilities
- Check guests in and out according to Forbes Standards
- Schedule spa appointments and accurately confirm them in accordance with Omni Hotel & Resorts Moments of Service.
- Up-sell, cross-sell, and pre-sell Mokara services and products.
- Provide tours of the spa and offer/serve beverages as needed.
- Communicate spa promotions with guests.
Requirements
- Must be able to communicate effectively in a professional business environment
- Ability to accurately and efficiently input information into computer systems
- Ability to prioritize, organize and follow up all responsibilities
- Ability to work a flexible schedule to include nights, weekends and holidays
- Ability to stand for an 8 hour shift
- Previous customer service experience
- Previous cashiering experience is preferred
- High school diploma or equivalent.
- Ability to lift, carry, push, pull 30 lbs.
