About the position
Hand and Stone Culver City is currently seeking out-going Spa Associates for our beautiful, busy ten room spa. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING!
Responsibilities
- Meet membership sales goals
- Detailed knowledge of the menu of services – don’t worry, we’ll train you!
- Have excellent customer service to members and guests, while building relationships that last
- Capable of working flexible hours
- Effectively communicate sales, promotions, and service options with clients
- Uphold spa cleanliness standards
- Bring a positive and energetic attitude
- Answer phones, schedule appointments, and file documents
- Perform various other duties as assigned
Requirements
- Knowledge of Microsoft Office applications, Zenoti POS (will train) and basic accounting principles
- Excellent personal appearance, good verbal and written communication skills
- Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
- Must be a strong team player with the ability to work independently with minimal supervision
- Must be available weekends
Benefits
- 401(k)
- Employee discounts
- Flexible schedule
- Wellness resources
