Sea Island - Sea Island, GA
posted about 1 month ago
Full-time - Mid Level
Sea Island, GA
Accommodation
About the position
The position involves assisting in the coordination of all dessert and bakery items throughout the resort. This includes responsibilities related to purchasing, receiving, storage, issuance, preparation, and presentation of these food items. The role also requires controlling the physical areas where preparation occurs and overseeing the personnel operating in these areas. Compliance with all company and departmental policies and procedures is essential.
Responsibilities
- Accountable for guest satisfaction by ensuring Sea Island's food standards are met
- Address guest concerns in a timely and efficient manner and implement solutions
- Uphold appropriate departmental standards of quality/timing
- Properly manage line staff by working alongside them to assure timeliness, efficiency, and product quality
- Demonstrate leadership by example and motivate others when necessary
- Help effectively manage labor through scheduling, monitoring, and adjusting based on departmental needs
- Assist in evaluating performance, setting goals, building team morale, motivating, and taking corrective actions when necessary
- Assist in training all employees and ensuring that training goals are met and records are accurately maintained
- Determine recipe and ingredients used
- Organize daily function sheets
- Produce daily production schedules
- Conduct routine safety/sanitation inspections of the operation to maintain Sea Island's F&B standards while meeting or exceeding local, state, and federal health and safety regulations
- Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have
- Complete a Guest Problem Resolutions (GPR) form on any issues and follow-up as needed
- Maintain cleanliness and organization in all work areas
- Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
- Attend all scheduled employee meetings and bring suggestions for improvement
- Willing and timely execution of other duties as delegated by leadership
Requirements
- Experience at a Lead Culinary level in a luxury resort, hotel or quality restaurant preferred
- Minimum seven (7) to ten (10) years experience in the field
- Relevant culinary qualification and experience in either a hotel, resort or quality restaurant
- Experience in a four or five 5-Star property desired
- Ability to follow standardized recipes
- Servsafe Certification preferred
- Excellent communication skills, both written and verbal
- Valid Georgia Driver's License
- Must be 21 years of age or older to drive a company vehicle and pass a yearly Motor Vehicle Report (MVR) review
- Proficient in Windows XP and Microsoft Office software applications such as: Word, Excel, and Outlook preferred
- Proficient with peripherals, copier, fax, telephone and calculator
- Consistently aspires to fulfill core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
- Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
- Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
- Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment
- Ability to easily adapt to organizational and environmental changes
- Must be flexible to working days, early mornings, evenings, weekends, and holidays
- Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy
