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State of Nebraska - Lincoln, NE
posted about 1 month ago
The IT Help Desk Coordinator position at the Nebraska State Patrol is designed to support users on agency-specific software. The role involves triaging and prioritizing help tickets, managing user accounts, assisting with issues, and creating documentation and training materials. The coordinator will also be responsible for software installations, troubleshooting, and ensuring compliance with security requirements while minimizing disruption to users.
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