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FeatureSpace - Atlanta, GA
posted 5 days ago
About the position
We are looking for a Solutions Consultant who will help us achieve our goals and deliver success on behalf of our customers. This role involves scoping and designing the best solutions for clients based on our unique ARIC platform, acting as a lead between technical and commercial teams and the customer. The Solutions Consultant will provide quality input to POCs, opportunities, and RFXs, including writing proposals, delivering presentations, customized demos, workshops, and scoping sessions. Additionally, the consultant will drive opportunities through the sales stages until internal handover to delivery, managing expectations and timescales using negotiation skills and stakeholder management to overcome challenges. The role also includes creating a compelling vision during pitches to senior managers and stakeholders, adapting material and demonstrations to suit the audience, and supporting the Sales and Customer Success teams by acting as the internal champion for the customer. This position requires attending conferences, representing the company, and building strong relationships with clients as a trusted advisor on fraud and risk solutions.
Responsibilities
- Scoping and designing solutions for clients based on the ARIC platform
- Acting as a lead role between technical and commercial teams and the customer
- Providing quality input to POCs, opportunities, and RFXs
- Writing proposals, delivering presentations, and conducting customized demos
- Driving opportunities through the sales stages until handover to delivery
- Managing expectations and timescales using negotiation skills
- Creating a compelling vision during pitches to senior managers and stakeholders
- Supporting Sales and Customer Success teams as an internal champion for the customer
- Attending conferences and representing the company
- Building strong relationships with clients as a trusted advisor
Requirements
- Experience in a Solutions Consultant or similar role
- Strong understanding of sales cycles and customer engagement
- Excellent communication and presentation skills
- Ability to manage multiple stakeholders and expectations
- Proven negotiation skills and stakeholder management experience
- Experience in conducting workshops and training sessions
- Ability to adapt material and demonstrations to suit different audiences
Nice-to-haves
- Experience with fraud and risk solutions
- Familiarity with the ARIC platform
- Previous experience in a customer-facing role
- Knowledge of the industry and market trends
Benefits
- Flexible working arrangements
- Opportunity for professional development
- Collaborative team environment
- Access to industry conferences and events
