Sunnova - Sacramento, CA

posted 7 days ago

Full-time - Entry Level
Sacramento, CA
Merchant Wholesalers, Durable Goods

About the position

Sunnova (NYSE: NOVA) is an industry-leading adaptive energy services company focused on making clean energy more accessible, reliable, and affordable for homeowners and businesses. At Sunnova, we embrace diverse perspectives, vibrant creativity and forward-thinkers who share our zeal for a sustainable future. A career with us means pushing beyond traditional limits, exploring new horizons, collaborating with like-minded peers, and transforming the energy industry for the better. If you're excited about being a part of the fastest-growing segment of the energy industry, we encourage you to apply! The Solar Electrician Position Sunnova Energy is currently searching for a Solar Electrician for our Maintenance and Service team. Sunnova owns and maintains a distributed fleet of residential solar systems across 29+ states and several U.S. territories. All monitoring and inbound customer service calls are handled in-house. We utilize a highly skilled team of technicians, as well as third-party service providers to maintain and service our fleet. The Solar Electrician I's primary responsibility is to support Operations & Maintenance (O&M) activities by providing quick responses to maintain the performance of the solar systems, delivering excellent customer service to our customers, and ensuring a smooth workflow and optimally performing solar systems. The Electrician uses troubleshooting skills to diagnose and repair solar systems at our customer's residences, which includes rooftop-work on systems. The Electrician positions fall in a 5 -Tier structure, based on technical experience/competencies, licensure status, equipment training/competencies, certifications, and defined leadership behaviors. Selected candidate(s) will be eligible for a role in the appropriate tier.

Responsibilities

  • Utilizes knowledge, skills, and electrical testing equipment to evaluate systems accurately for maintenance, warranty repairs, design, and other purposes; diagnoses and repairs solar and storage systems and electrical components.
  • Completes quality assurance inspections, documenting corrective actions, and ensuring completion of corrective items within defined timelines.
  • Submits service reports immediately following work order completion.
  • Collaborates closely with manufacturers and engineering team to resolve technical issues.
  • Identifies solutions to resolve technical design problems, including electrical systems used during construction.
  • Provides training to service staff on system operation such as how to identify, resolve, and repair issues.
  • Develops and uses knowledge of all roof types and the appropriate flashings and mounts to use on those roofs.
  • Manages vehicle material stock and equipment inventory.
  • Maintains compliance with all Sunnova Safety policies and practices.
  • Provides training to customers about service process, system usage, system operation, performance, and maintenance.
  • Manages and resolves customer concerns and issues in a timely manner; communicates and documents progress to customers and relevant Sunnova employees.
  • Documents key communications in appropriate Sunnova software.
  • Develops positive and professional relationships with dealers and service-only providers within an assigned service area.

Requirements

  • 1+ years' experience as an electrical technician, solar installer, or solar maintenance technician.
  • Sustained insurability to drive as a function of the role.
  • Working knowledge of the NEC Licenses.
  • Current, valid Driver's license with acceptable Motor Vehicle Record.
  • Current, active electrical license when required by the state, county, or jurisdiction of your residence to perform job responsibilities.

Nice-to-haves

  • 3+ years' electrical experience.
  • Formal apprenticeship and/or vocational training.
  • Bilingual- English/Spanish.
  • OSHA 30 preferred.

Benefits

  • Comprehensive benefits.
  • Competitive compensation.
  • Company vehicle provided.
  • Corporate Card.
  • Paid time off, including 10 holidays and Paid Parental Leave.
  • Cell phone allowance for many roles.
  • Free access to onsite fitness center in Houston and/or discounted fitness memberships through health provider.
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