About the position
Arista Networks is aggressively expanding its campus portfolio and Wi-Fi is one of the key focus areas. To be able to take Arista Wi-Fi to its next level, we are seeking an experienced, dynamic and hands-on engineer for our HQ [Santa Clara] location, who can collaborate with the existing SysTest teams based out of India. You will work with software development engineers, hardware engineers, field support engineers, product managers, and software test engineers to analyse customer requirements and use cases, gather technical details, create software test plans, and validate that the product meets our customer’s requirements. You will also work with our customer support and engineering teams to help address escalated customer issues by reproducing, and debugging those in the lab.
Responsibilities
- Understand the Arista WiFi cloud architecture, its components, and related products.
- Work with software development, test engineers and field support engineers to gather technical requirements, participate in functional specification and software design reviews, and validate that the product meets our customers’ requirements.
- Own the feature and product; be the subject matter expert for your deliverables.
- Be the first point of contact for field escalations. Reproduce the issue locally and drive them to a resolution by coordinating with Account, TAC, SysTest & Development teams.
- Build and maintain Wi-Fi labs. Responsible for designing & deploying complex networks that mimic customer environments.
- Test out end to end solutions that encompass wired and wireless deployments.
- Interop testing between Arista APs and enterprise grade Clients and custom Wi-Fi equipment.
Requirements
- Bachelor’s/Master's degree in Electrical, Electronics, Computer Science, IT or a related field.
- 5 - 15 years of experience in troubleshooting wired or wireless networks and debugging complex software; experience with cloud and virtualization technologies a plus.
- Knowledge with hands-on experience of Wi-Fi technologies including RF and L1 intricacies, WiFi6E, WiFi6, WiFi5.
- Hands on experience with designing and implementing Wi-Fi labs at scale.
- Strong troubleshooting and debugging skills.
- Proven expertise in creating test methodologies and writing test plans.
- Solid knowledge of networking fundamentals across the OSI stack.
- Strong knowledge with Linux systems and networking tools.
- Experience with working on complex deployments, handling customer escalations, debugging live network issues.
- Basic knowledge of RESTful APIs, JSON, and SQL would be an added advantage.
- Excellent written and oral English communication skills.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Wellbeing programs
- Tax savings
- Income protection
