Software Engineer II - AI Assistant Enablement

Travelers • Hartford, CT

4d • $120,400 - $198,700

About The Position

Travelers is seeking a Software Engineer II to join our organization as we grow and transform our Technology landscape. Individual will complete advanced end-to-end engineering tasks for specific system assignments including designing, developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system specifications, consulting with users to determine hardware, software or system functional specifications, managing interaction between systems and other technical support areas, and defining technical requirements and coordinating team resources to solve problems. Applicants must be authorized to work for ANY employer in the U.S. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, for this role.

Requirements

• Expert-level proficiency in Python, including experience with modern frameworks and best practices.
• React UI development skills for creating intuitive and responsive user interfaces.
• Solid SQL knowledge with hands-on PostgreSQL experience preferred.
• Practical experience with cloud platforms, particularly AWS or Azure services and architecture.
• Experience with generative AI technologies, including working knowledge of GenAI model strengths and weaknesses, experience implementing LLM applications using frameworks such as LangChain, Strands, or Microsoft Agent Framework, and the ability to integrate AI capabilities into production applications.
• Working knowledge of Agentic Harness components.
• Understanding of prompt engineering techniques and best practices.
• Familiarity with vector databases for semantic search applications.
• Knowledge of responsible AI principles and appropriate guardrails.
• Four plus years of software development experience.
• Intermediate delivery skills including the ability to estimate accurate timelines for tasks and deliver work at a steady, predictable pace to achieve commitments, contribute to the software design strategy and methodologies used to best meet system requirements, consider and build for many different use cases, avoid over-engineering, ensure automation, deliver complete solutions in small batches, and identify and negotiate important tradeoffs.
• Demonstrated track record of domain expertise including understanding technical concepts necessary to do the job effectively and awareness of industry trends, willingness and concern for business issues and priorities, and in-depth knowledge of immediate systems with some knowledge of adjacent systems.
• Strong problem solver who ensures solutions are built for the long term, is able to resolve new issues, recognizes mistakes as learning and teaching opportunities, and consistently breaks down large problems into smaller, more manageable ones.
• Strong communicator with the ability to articulate information clearly and concisely with business stakeholders, document work in a clear and easy-to-follow manner, collaborate well with team members as both a mentor and mentee, ask the right clarifying questions on vague requirements, offer and receive constructive feedback effectively, and make space for colleagues to share their thoughts.
• Intermediate leadership skills with the ability to help create a safe environment for others to learn and grow as engineers, and a proven track record of self-motivation in identifying opportunities and tracking team efforts.
• Bachelor’s degree in computer science, related STEM field, or its equivalent in education and/or work experience.
• 4 additional years of software engineering experience.

Responsibilities

• Design and implement scalable solutions for technical requirements of intermediate complexity.
• Collaborate across teams to analyze, assess, and contribute to the design of complex solutions, demonstrating strong communication and problem-solving skills.
• Work autonomously within team guidelines to tackle cutting-edge challenges while contributing to our collaborative environment.
• Proactively expand your technical knowledge and capabilities through continuous learning opportunities.
• Contribute to innovation initiatives and technology advancement efforts.
• Provide technical guidance and mentorship to less experienced employees.
• Perform other responsibilities as assigned.

Benefits

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level