About the position
SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job - no more, no less. Built on a foundation of AI and ML, our Identity Security Cloud Platform delivers the right level of access to the right identities and resources at the right time-matching the scale, velocity, and changing needs of today's cloud-oriented, modern enterprise. We are seeking a sustaining software engineer with a flair for programming in Java -with a demonstrated history of learning, passionate about maintaining reliable, scalable, observable microservices for enterprise-grade, multi-tenant SaaS products. The position will be part of Connectivity and Integrations group which contributes to all facets of the development and maintenance of the SailPoint product line. The product handles enormous amount of data and can be critical to our customers. The person in this role will function as an individual contributor and have excellent software development skills and work closely with SailPoint Development, Support and Customer. You'll work with teams that are passionate about continuous improvement and agility in a fast-paced environment.
Responsibilities
- Drive the maintenance of efficient, maintainable, robust microservices to deliver medium-to-high complexity features.
- Set a high bar for code reviews and fortify the team's coding/quality standards.
- Work in an agile environment, collaborate with peers on code reviews, testing and customer issues.
- Develop/adopt testing frameworks, test plans to improve code quality and continuous delivery.
- Continue to maintain the 'We built it, we maintain it' SailPoint culture.
- Participate in the product OnCall and TechOps process.
- Devise monitoring capabilities to analyze application behavior and performance.
- Develop dashboards, alerts, and logging for IDN services to proactively monitor, catch, and mitigate potential Staging/Prod impacting issues.
- Leverage training plans and service leads to quickly ramp-up on IDN product and technical knowledge.
- As a member of a connectivity sustaining engineering team, you will focus on handling customer issues and bug support.
- Troubleshoot and resolve technical problems reported by our customers.
- Help self and the local members to develop product and technical expertise to become self-sufficient over time to own and maintain services.
Requirements
- Must be a US citizen
- 2+ years of professional software development experience
- Experience with any object-oriented programming language like Java, C# and desire to work with Golang
- Excellent communication skills and collaborative demeanor
- BS in Computer Science or a related field
- Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment
Nice-to-haves
- Experience with Distributed Systems, Cloud Computing, AWS
- SaaS production support experience running on AWS
- Experience using SQL/NoSQL, EKS, Kafka, Redis
- Experience using monitoring, alerting, and visualization tools like Prometheus, Grafana
- Familiarity and prior experience with supporting security and compliance of software systems and applications in FedRAMP (Federal Risk and Authorization Management Program) or other regulated environments is a plus
Benefits
- Health and wellness coverage: Medical, dental, and vision insurance
- Disability coverage: Short-term and long-term disability
- Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
- Additional life coverage options: Supplemental life insurance for employees, spouses, and children
- Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
- Financial security: 401(k) Savings and Investment Plan with company matching
- Time off benefits: Flexible vacation policy
- Holidays: 8 paid holidays annually
- Sick leave
- Parental support: Paid parental leave
- Employee Assistance Program (EAP) and Care Counselors
- Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
- Health Savings Account (HSA) with employer contribution
