Amazon - Seattle, WA
posted about 1 month ago
The Software Development Engineer position within the Customer Engagement Technologies (CET) team at Amazon focuses on building innovative software solutions for a new Customer Relations Management (CRM) system. The role emphasizes reducing cognitive load on Customer Service Associates while enhancing customer engagement through cutting-edge technologies and machine learning. The ideal candidate will collaborate with experienced engineers to design, develop, and improve customer-facing products, ensuring a high-quality customer service experience.
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