Social Media Manager

Jamf•Minneapolis, MN

3d•$93,700 - $169,840•Remote

About The Position

At Jamf, we empower people to be their best selves and do their best work. The Social Media Manager owns the organic social channels, paid social programs, and employee advocacy platform, and serves as the go-to advisor who elevates social media literacy across the marketing organization. Reporting to the Senior Manager, Digital Marketing, they shape how the world sees Jamf: writing compelling content, running data-driven campaigns, and activating employees as brand advocates, all in service of one cohesive strategy. This role is the internal subject-matter expert that colleagues across Marketing, Product, Events, Sales, HR, and Communications turn to for guidance on what works, what’s changing, and what Jamf should try next. This role requires both deep platform expertise and the organizational credibility to shape how Jamf shows up on social platforms. For those candidates who live near a Jamf office, you may be expected to work periodically in-office or collaborative work location with other Jamf employees in your area for certain events or moments that matter.

Requirements

Minimum of 7 years of B2B social media experience spanning organic, paid and advocacy channels. (Required)
Proven track record managing organic brand social accounts and paid campaigns across LinkedIn, Facebook, X, Instagram, and/or Threads — including targeting, budget management and optimization. (Required)
Hands-on experience managing an employee advocacy program; Oktopost experience strongly preferred. (Required)
Proficient with UTMs, Google Analytics and social analytics platforms; comfortable building performance reports for non-social audiences. (Required)
Exceptional writing skills with the ability to adapt brand voice across platforms, audiences and content types without losing authenticity. (Required)
Demonstrated ability to function as an internal advisor or SME: translating social media expertise into guidance others can act on. (Required)
Self-motivated learner who actively tracks platform changes, tests new formats and tools, and brings that knowledge back to the team. (Required)
Experience coordinating social media for large-scale events (trade shows, virtual summits, user conferences).
Organized and detail-oriented with the ability to manage a multi-platform content calendar, competing deadlines, and stakeholder relationships across Marketing, HR, Product, Sales and executive teams.
Data-driven with experience using performance insights to evolve strategy and advocate for resources.
4 year / Bachelor's Degree in Marketing, Communications, Journalism or related field; a combination of relevant experience and education may be considered (Required)

Responsibilities

Own and maintain the content calendar across LinkedIn, X (Twitter), Instagram, Facebook, and Threads by writing copy aligned to campaigns, product launches, events and brand moments.
Write, edit, and publish platform-native copy tailored to each channel’s tone and audience.
Lead community management: monitor and respond to comments, mentions, and DMs daily; escalate sensitive issues to Marketing leadership with recommended action.
Coordinate with stakeholders across Marketing, Product, Events, Customer Education, HR and executive teams to source content, serving as the go-to social media resource for platform strategy, managing incoming requests via Jira with clear lead-time expectations, briefing requirements, and approval workflows.
Track and report on organic social performance using Oktopost and Google Analytics, delivering quarterly trend reviews and campaign-specific reports to Marketing leadership while applying UTMs to every shared link ensuring clean attribution and reporting. Proactively share platform updates and emerging trends with stakeholders to inform strategy.
Develop and execute paid social strategies on LinkedIn and Meta across multiple regions to build awareness and support go-to-market goals.
Configure, manage, and optimize campaigns end-to-end: A/B testing creatives, targeting, ad formats, and budgets to drive continuous improvement.
Manage regional budgets and monthly forecasting by partnering with Data Analysts to maintain attribution and performance reporting.
Collaborate with Product Marketing, Field Marketing and Content teams to align paid social with ABM and integrated campaign initiatives.
Own day-to-day management of Jamf’s employee advocacy program on Oktopost, curating and loading content, onboarding new advocates, tracking and reporting on program performance and maintaining the roster.
Drive participation through internal Slack communications, monthly recognition incentives and enablement, partnering with HR and leadership to activate executives as advocates.
Train and encourage advocates to personalize suggested copy, periodically audit what employees share for brand alignment, maintain enablement resources including copy guidance, UTM tutorials, and Oktopost how-to materials.
Manage the monthly advocate recognition program, incentive distribution and ongoing evaluation of scalable global gifting solutions.

Benefits

Named a 2025 Best Companies to Work For by U.S. News
Named a 2025 Newsweek America’s Greatest Workplaces for Mental Well-being
Named a 2025 Newsweek America’s Greatest Workplaces for Gen Z
Named one of Forbes Most Trusted Companies in 2024
Named a 2024 Best Companies to Work For by U.S. News
Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families
Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work®
Named a 2024 Best Technology Company to Work For by U.S. News
Named a 2023 Best Workplaces for Women™ by Great Place to Work® and Fortune Magazine
Our volunteer time off allows employees to support and give back to our communities.
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