Small Business Specialist 2 - Hyde Park area

$22 - $33/Yr

US Bank - Cincinnati, OH

Full-time - Entry Level

Cincinnati, OH

Credit Intermediation and Related Activities

About the position

Provides comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million. Actively deepens existing customer relationships through routine calling and develops new relationship opportunities through business development activities. Combines digital tools with strong human connections to offer solutions to business customers. This job requires outside prospecting and sales activities to grow revenue and achieve the assigned financial targets and growth goals. Other responsibilities include account openings, identifying and opening product solutions and account servicing and maintenance for customers within the segment. Actively develops both internal and external relationships and collaborates with branch partners, centers of influence, clients and other business line partners. Refers clients to Business Banking and/or other U.S. Bancorp areas for additional needs. The Small Business Specialist hired for this role will support 3-4 branches in the Hyde Park area.

Responsibilities

• Provide comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million.
• Deepen existing customer relationships through routine calling.
• Develop new relationship opportunities through business development activities.
• Combine digital tools with strong human connections to offer solutions to business customers.
• Engage in outside prospecting and sales activities to grow revenue and achieve assigned financial targets.
• Open accounts and identify product solutions for customers.
• Provide account servicing and maintenance for customers within the segment.
• Develop internal and external relationships and collaborate with branch partners and other business line partners.
• Refer clients to Business Banking and/or other U.S. Bancorp areas for additional needs.

Requirements

• Bachelor's degree, or equivalent work experience.
• Typically one to three years of customer service, consultative sales and/or prospecting experience.

Nice-to-haves

• Bilingual Spanish/English.
• Thorough knowledge of applicable bank and branch policies, procedures and support systems.
• Good understanding of bank products, sales, and new business development.
• Basic knowledge of cash flow management and business credit underwriting.
• Strong customer service and community relations skills.
• Effective written and verbal communication skills.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law