Site Supervisor - Charlotte, NC

Walden Security•Charlotte, NC

4h•Onsite

About The Position

The Site Supervisor for Walden Security manages, supervises, and coordinates the activities of all assigned Security Officers and executes all tasks related to maintaining prescribed standards in compliance with the Standard Operating Procedures. This role provides the first line of supervision when an Operations Staff member is not on duty. The Site Supervisor works as an armed, uniformed officer and is able to legally carry a firearm in applicable states and/or locations. They possess a working knowledge of Specific and General Post instructions for all Branch posts, as well as practical knowledge of additional and emergency post instructions required by the client. The Site Supervisor patrols assigned posts using a company-provided vehicle and has the authority to make decisions in compliance with Walden policies and to relieve any security officer in violation of Walden rules, regulations, or procedures. They provide shift supervision, conduct random post inspections, and assist in on-the-job training for new security officers. Responsibilities also include responding to client needs, reporting significant issues to management, and filling open posts or working shifts when necessary. The Site Supervisor examines premises for security and warns or expels individuals violating rules or engaging in suspicious activity.

Requirements

High School diploma or General Education Degree (GED)
Minimum of 25 years of age
Ability to pass criminal background check, motor vehicle registration check, and drug test
At least 3 years of supervisory security experience

Responsibilities

Manages, supervises, and coordinates the activities of all assigned Security Officers.
Executes all tasks related to maintaining prescribed standards in compliance with the Standard Operating Procedures.
Provides the first line of supervision during hours when an Operations Staff member is not on duty.
Works as an armed, uniformed officer and is able to legally carry a firearm in applicable states and/or locations.
Has a working knowledge and understanding of the Specific and General Post instructions for all Branch posts; Has practical knowledge of all additional and emergency post instructions that are called for by the client.
Patrols Branch assigned posts and accounts, using a company provided vehicle.
Makes decisions that are in compliance with Walden policies.
Has the authority to relieve any security officer that is in violation of Walden rules/regulations/procedures.
Provides shift supervision of all posts and the security officers, including the Roving patrols on duty during that time, randomly visiting post/accounts and performing inspections of the security officers manning the posts.
Conducts inspections of posts and Security Officers for proper compliance with the specific Post Orders, Walden procedures, and general knowledge of post assignment.
Assists in conducting on-the-job-training for newly assigned security officers as necessary.
Responds to building/facility and bank alarms upon request throughout the assigned area and ATM alarms as required.
Responds to urgent client needs/requests for services or changes to services.
Informs the Field Manager or Operations Manager of matters/issues that cannot wait until the next workday.
Records the daily events of their post/shift on the Daily Inspection Report (DIR).
Fills any post that becomes open during their shift of duty with an off duty security officer.
Works the shift of any posts that cannot be filled, until such time as a post qualified security officer can be scheduled.
Examines doors, windows, and gates of assigned posts to determine that they are secure.
Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and expels persons engaging in suspicious or criminal acts.
Registers at watch stations to record time of inspection trips and contracted random inspections.