SIGINT Operation Support Specialist T3

About the position

CACI delivers industry leading Signals Intelligence exploitation and Electronic Warfare (SIGINT/EW) products that enable our nation's tactical warfighters to effectively utilize distributed grids of networked sensors, assets, and platforms to perform a variety of critical national security driven missions. We are seeking to grow our highly capable operations support team with a talented, passionate individual who is excited about using and supporting state-of-the-art, user-centric technologies to profoundly impact the U.S. defense and intelligence communities. The successful candidate is an individual who is never satisfied with continuing with the status quo just because "it's the way things have always been done".

Responsibilities

• Resolve various military customers' hardware and software functionality problems by providing a high degree of timely operations and technical support.
• Provide customer training on CACI software via chat, phone, or in-person, classroom-based methods as well as assist on installation of systems for customer's platforms and ground sites.
• Perform a variety of specific technical tasks to include monitoring, troubleshooting, configuring, and training of CACI specific products such as APERTURE, POINTGUARD, and GEOnet.
• Maintain operational readiness and availability of deployed systems via the Linux command line, graphical interfaces, and various scripts.
• Troubleshoot a variety of networking issues (end-to-end) to ensure availability of tactical assets.
• Operational support for fielded systems (training, documentation, tech assists, mission planning).
• Provide hardware & software technical support to external and internal customers.
• Provide testing of newly deployed operational software builds.
• Provide scheduled status reports and executive high-level metrics to internal and external customers.
• Provide after-hours operational and technical support as needed.
• Work closely with developers and support teams to achieve program objectives.
• Travel to customer sites to facilitate conduct training, execute test events, and support new installations.
• Provide high-level and technical demonstrations of CACI products.

Requirements

• Active Top Secret TS/SCI with poly required.
• Typically has a University Degree (BA/BS) or equivalent experience and a minimum of 5 years related work experience.
• Previous experience with military Signals Intelligence (SIGINT) and overall Intelligence, Surveillance, and Reconnaissance (ISR) capabilities, operations, and related qualifications.
• Basic experience with Navy Surface and airborne cryptologic systems such as SSEE INC E/F, BANSHEE, and CCOP.
• Significant experience with Microsoft Windows operating systems to include Office.
• Must have a current certification compliant with DoD 8140 IAT level 1 (COMPTIA NET+) or be acquired within 3 months of hire.
• Ability to travel 25% at times.
• Intermediate Linux command line knowledge.
• Ability to manage tasks for multiple concurrent programs.
• Self-starter with good interpersonal and written/verbal communication skills.

Nice-to-haves

• Advanced experience with Navy Surface and airborne cryptologic systems such as SSEE INC E/F, BANSHEE, and CCOP.
• Experience with other Joint-Service solutions will also be considered.
• Experience operating and configuring DRT-based equipment.
• Advanced experience with Linux operating systems.
• Current certification compliant with DoD 8140 IAT level 2 (COMPTIA Security +).

Benefits

• Healthcare
• Wellness programs
• Financial benefits
• Retirement benefits
• Family support
• Continuing education
• Time off benefits