Shortage Control Lead - Full-Time

$30,160 - $30,160/Yr

Burlington - Grapevine, TX

Full-time - Entry Level

Grapevine, TX

10,001+ employees

General Merchandise Retailers

About the position

The Shortage Control Lead at Burlington Stores is responsible for mitigating theft and fraud in high shortage areas of the store while promoting a safe and secure environment. This role involves engaging with customers and associates, training Shortage Control Associates, and driving awareness of theft prevention strategies. The position requires a confident and positive demeanor to influence behaviors and reduce theft effectively.

Responsibilities

• Provide an effective deterrent to dishonest behaviors throughout the store by demonstrating a command presence.
• Maintain a safe and secure store for customers and associates with strong attention to detail and communication.
• Engage positively with customers and associates in high-risk areas for shortage.
• Display knowledge of top shortage areas and support programs to reduce theft.
• Document indicators of external theft and share with leadership.
• Support the store manager with internal controls and operational oversight.
• Assist in onboarding and ongoing training of associates in shortage reduction programs.
• Help prepare and execute the semi-annual inventory process.

Requirements

• Experience in retail or loss prevention is preferred.
• Strong communication skills and ability to engage with customers and associates.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

Nice-to-haves

• Experience in customer service.
• Knowledge of asset protection programs.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Paid holidays
• Paid sick time