Shipping and Receiving Customer Service Clerk
Postal Annex 2030 - Portland, OR
posted 3 months ago
About the position
The Shipping Representative position at our neighborhood shipping store involves joining a small, dedicated team in a locally owned retail shipping business. Our store offers a variety of shipping services including USPS, UPS, FedEx, and DHL, alongside additional services such as greeting cards, copiers, mailbox services, notaries, and other office services. We are looking for a hardworking, detail-oriented, and friendly candidate who can provide excellent customer service in a busy retail environment. As a Shipping Sales Representative, your primary responsibilities will include assisting customers with their shipping needs, managing office services such as copies, scanning, and faxes, and performing data entry tasks. You will also help maintain a clean and welcoming store environment, manage inventory, and stock shelves. This role requires a personable individual who is organized, detail-oriented, and capable of multitasking to ensure a high-quality customer experience. The work schedule is flexible, with store hours from Monday to Saturday, 9 AM to 6 PM. We are open to both part-time and full-time employees, and the position requires working on weekdays and Saturdays. The ideal candidate will be able to lift packages weighing up to 50 lbs and will have 1-2 years of clerical or related experience, along with proficient typing skills.
Responsibilities
- Provide excellent customer service in a busy retail storefront
- Assist customers with shipping packages of various sizes
- Perform office services such as copies, scanning, and faxes
- Conduct data entry tasks
- Help maintain a clean and friendly store environment
- Manage shelf stocking and inventory
Requirements
- Personable and good with all kinds of people
- Organized and detail-oriented
- Strong multitasking abilities and attention to detail
- Ability to work collaboratively with team members
- 1-2 years of clerical or related experience
- Proficient typing skills
- Ability to lift 50 lbs
Nice-to-haves
- Experience in a retail environment
- Knowledge of shipping services and procedures
Benefits
- 401(k)
- 401(k) matching
- Commuter assistance
- Disability insurance
- Employee discount
- Free parking
- Life insurance
- Paid sick time
- Hazard pay during the pandemic
