Starbucks - Hackettstown, NJ
posted about 2 months ago
Part-time,Full-time - Entry Level
Hackettstown, NJ
Food Services and Drinking Places
About the position
As a Starbucks Shift Supervisor, you will lead store operations during your shifts, ensuring a high-quality customer service experience while working alongside a team of baristas. This role emphasizes leadership, teamwork, and the ability to create a positive environment for both customers and partners. You will be responsible for maintaining operational standards, guiding team members, and fostering a culture of connection and belonging within the store.
Responsibilities
- Lead each shift and manage store operations standards.
- Deliver quality customer service and expertly-crafted products.
- Motivate and guide team members to create an uplifting experience.
- Maintain an encouraging team environment and grow leadership skills.
- Handle cash and ensure store safety and security.
- Prepare and coach the preparation of food and beverages to standard recipes.
Requirements
- Customer service experience in a retail or restaurant environment - 1 year.
- Six (6) months of experience in a position that required constant interaction with customers.
- At least six (6) months of experience delegating tasks to other employees.
- Ability to direct the work of others and learn quickly.
- Effective oral communication skills and strong interpersonal skills.
Nice-to-haves
- Experience with cash-handling and store safety.
- Ability to keep calm in a fast-paced environment.
- Knowledge of the retail environment.
Benefits
- 100% tuition coverage through the Starbucks College Achievement Plan.
- Health coverage with a variety of plans to choose from.
- Stock & savings programs like the equity reward program, Bean Stock.
- Flexible scheduling and opportunities for paid time off.
- Paid parental leave and family expansion reimbursement.
