Shift Operator - Critical Environment

BGIS•Ottawa, ON

11d•CA$30 - CA$38•Onsite

About The Position

The Critical Environment Shift Operator is responsible for building operations, sustaining Critical Environments, operating critical equipment in support of critical areas, responding to national equipment alarm systems, monitoring elevator operations, lighting controls, boiler and chiller operations, fire alarm controls, monitoring the national call centre after hours, and Base Building Automation Controls. These responsibilities are subject to change depending on the requirements of the contract. This job works on a wide variety of assigned tasks under the direction of the Maintenance Team Leader. There will be a training period of 4 to 6 months to become familiar with the facility and its systems. This opportunity has continental shifts which rotate between days and nights (e.g., 3 on & 2 off, 2 on & 3 off). The shifts are 12 hours: Day shifts 6:00 am – 6:00 pm and Night shifts 6:00 pm to 6:00 am.

Requirements

College Diploma in a related discipline
Minimum three (3) to five (5) years’ experience as a technician in key trades such as HVAC building maintenance/operations. (License considered an Asset).
Self-motivated, willing to learn.
Work well independently and be a team player.
Consistently present and maintain a positive and professional image.
Good writing and verbal communication skills.
Excellent interpersonal relationship skills.
Awareness of Environment, Health & Safety Issues.
Ability to converse on the phone with clients in a polite and helpful manner.
Good computer skills, Shift Operator is required to be familiar with the various programs on ten PCs.
Able to operate the front-end controllers on boilers and chillers for optimum operation.
Able to perform chemical analysis of the various systems and make informed adjustments to maintain system integrity.
Ability to deal with contractors and coordinate system operations in conjunction with contractor activities within the facility ensuring no interruptions to the critical environment and client operations.
As the Shift Operator is responsible for receiving and auctioning Service Calls. Bilingualism will be considered a strong asset.
Hold or working towards qualifications as a Stationary Engineer Class II, III or IV, or certification in Building System Controls, Power Engineering.
Hold or working towards qualifications as a Provincially licensed in one of the following trades or holds a Competency Card (Quebec) HVAC Facilities Technician, Building Operator, BES, SMT, SMA or equivalent.
5 plus years of experience in a Building Operator role or similar position may/will also be considered as meeting the requirement.
Must meet top secret security clearance requirements. Clearance is to be maintained to keep position.
Valid driver’s license (as required).

Nice To Haves

License considered an Asset
Bilingualism will be considered a strong asset.

Responsibilities

Carry out the day-to-day execution of operations and monitoring programs to ensure uninterrupted tenant operations and that asset integrity is maintained either directly or via building automation systems.
Troubleshoot, analyze and determine the root cause of equipment and building problems.
Develop and implement control procedures to operate systems to increase the efficiency of building operations.
Receive, issue, track, monitor, and report the status of service requests both local and national. Initiates documents to authorize or obtain formal approval of work required.
Delegate corrective maintenance and repairs within the scope of key trade designation.
Respond to service requests and demand maintenance; record data and ensure completed work meets quality and response requirements.
Perform preventive maintenance and repairs on building equipment.
Ensure compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, and fire protection.
Represent BJCC in enhancing tenant and customer satisfaction and maintaining positive relations.
Receive and action Service Request calls/emails, particularly after hours and on weekends.
Work shifts and be available for emergency call-out as required.
Once on site, the Shift Operator cannot leave the facility unattended until their relief arrives. The control room cannot be left unattended for more than 30 minutes.
Other duties as assigned.