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Shift Manager (Crew Leader)

$15,080 - $37,440/Yr

Unclassified - Greensboro, NC

posted 2 months ago

Full-time - Entry Level
Greensboro, NC
501-1,000 employees

About the position

As a Shift Manager at KBP Drive-In, you will lead a dedicated team to deliver exceptional customer service while upholding operational excellence at one of our busy locations. This role is crucial to the restaurant's success and involves contributing to Sonic Drive In's legacy of quality service. You will have the opportunity to develop your leadership skills and advance to higher positions within the company.

Responsibilities

  • Lead and supervise a team to ensure exceptional customer service.
  • Uphold operational excellence and maintain the restaurant's standards.
  • Manage daily operations and ensure compliance with company policies.
  • Train and develop team members to enhance their skills and performance.
  • Handle customer inquiries and resolve issues effectively.

Requirements

  • Experience in a supervisory role in food service or retail, preferably in a quick serve restaurant (QSR).
  • Availability to work a flexible schedule, including evenings, weekends, and holidays.
  • Ability to lift, carry, stack, push or pull heavy objects.
  • Ability to stand and walk constantly for entire shifts.
  • Capability to maneuver through compact spaces safely and operate restaurant equipment.

Nice-to-haves

  • Previous experience in a fast-paced restaurant environment.
  • Strong communication and interpersonal skills.

Benefits

  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance
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