La Madeleine - Fort Worth, TX
posted 2 days ago
About the position
As a Shift Leader at la Madeleine, you have the opportunity to be an outstanding leader by inspiring others, coaching, training and delivering exceptional guest service. Managers excel by learning and growing in skill set, abilities, and leadership capabilities with the goal of taking on a General Manager role in the future. They execute 'the la Madeleine way' for our guests by providing an outstanding guest experience, maintaining a healthy, safe, and secure environment by establishing, following and enforcing all company, federal and state food-safety, sanitation standards and procedures, driving positive sales growth, achieving optimal performance from café associates by communicating job expectations, training, scheduling, coaching, counseling, and enforcing policies & procedures, controlling costs by monitoring food and labor efficiencies, and accomplishing staffing objectives by recruiting, selecting, and training café associates.
Responsibilities
- Inspire and coach team members to deliver exceptional guest service.
- Execute 'the la Madeleine way' for guests.
- Maintain a healthy, safe, and secure environment by enforcing food-safety and sanitation standards.
- Drive positive sales growth.
- Achieve optimal performance from café associates through effective communication and training.
- Control costs by monitoring food and labor efficiencies.
- Accomplish staffing objectives by recruiting, selecting, and training café associates.
Requirements
- Recent restaurant management experience preferably in a fast-casual atmosphere.
- Steady, stable employment track record.
- Outstanding interpersonal and communication skills.
- Positive, friendly demeanor & attitude.
- Ability to think on your feet.
Benefits
- Option to get paid the next day through partnership with DailyPay.
- Ability to earn tips through the café tip pool.
- Work life balance with most locations closing at 9:00 pm.
- Giving back to the community with Children's Hunger Fund and other charitable causes.
- Competitive Salary and Quarterly Bonus Opportunities.
- Medical, dental, life and vision insurance.
- 401(k) with company match.
- 10 Paid Days Off during Year One.
- Opportunities for growth within the organization.
