Hawaiian Bros Island Grill - Lee's Summit, MO

posted about 2 months ago

Full-time - Entry Level
Lee's Summit, MO

About the position

A Shift Manager provides leadership to crew and other leads during a shift to ensure great quality, service and cleanliness to customers. Shift Managers may operate the restaurant independently from time to time with or without direct support from onsite upper management. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting Hawaiian Bros standards, monitoring safety, security, and profitability, and communicating with the next leader to help prepare him/her to run a great shift.

Responsibilities

  • Manage internal communication
  • Oversee inventory management and organization
  • Ensure daily maintenance and cleanliness
  • Manage crew performance
  • Ensure quality food production
  • Deliver exceptional customer service
  • Monitor safety and security
  • Handle scheduling deviations
  • Conduct training for crew members

Requirements

  • Ability to lead the restaurant during a shift without supervision
  • Skill in delegating responsibilities to team members
  • Knowledge of inventory management and food safety regulations
  • Experience in maintaining cleanliness and organization in a restaurant setting
  • Ability to execute open, mid, or close routines for shifts
  • Strong customer service skills

Nice-to-haves

  • Experience in the food service industry
  • Familiarity with Hawaiian Bros culture and values
  • Previous leadership experience in a restaurant environment
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