Shelter Staff In-Charge On-Call

About the position

THIS WORK MATTERS! This recruitment is seeking 15 open On-Call temporary shelter positions. This recruitment may be used to fill future part-time, full-time, and Limited Duration positions. To help protect our most vulnerable neighbor of the community. The Department of Human Services is seeking 15 on-call temporary person-in-charge positions. The Person in Charge (PIC) position is responsible for the coordination of operations during an assigned shift. The PIC coordinates all staff assigned to the site during each shift, supporting each in their role and identifying additional resources necessary for the team to be successful. As the Shelter Staff In-Charge, other duties will include: The location will provide adequate ventilation and hand hygiene supplies. We will monitor capacity during the days the shelter is open and determine if additional action is needed. Attempt to ensure the site is staffed sufficiently to appropriately handle the guest capacity. If you feel that staffing levels are not appropriate to maintain operations - notify the ESF-6 Sheltering Lead. Must be patient, kind, and a good listener. Must be aware of loud discussion and the potential these discussions could be triggers. Must be able to show empathy and to read your surroundings. Trauma-informed trained.

Responsibilities

• Coordinate operations during assigned shifts.
• Support staff in their roles and identify additional resources necessary for success.
• Monitor shelter capacity and determine if additional action is needed.
• Ensure sufficient staffing to handle guest capacity.
• Notify the ESF-6 Sheltering Lead if staffing levels are inadequate.
• Provide a safe and supportive environment for guests.

Requirements

• Must have prior Shelter Experience (e.g., DV Shelter, Youth Shelter).
• Experience working with individuals experiencing homelessness.
• Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives.
• Trauma-informed training is a plus.
• Must be able to pass a background check.
• Associate Degree or 1-2 years of equivalent experience.

Nice-to-haves

• Experience in a variety of shelter types.
• Skills in conflict resolution and crisis management.
• Knowledge of community resources for individuals experiencing homelessness.

Benefits

• Meals, snacks, and beverages provided as appropriate.
• Personal Protective Equipment including masks, nitrile gloves, puncture-resistant gloves, and fluid-impermeable gowns will be provided.